Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 930 reviews
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per recommendation from my husband's best friend, I bought these for him for Christmas. I know nothing about headphones, but he said they are my favorite gift I've given him other than a trip (we've been together for 10 years).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the previous version that had lost sound in the left ear. This is slightly better but I wish the volume would go higher.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    One week

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is solid, not mind blowing but they are ridiculously comfortable. However, after a week of use the headset is no longer picked up by my PS4 or PC. Definitely not worth over $300 that’s for sure regardless of the defect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headset

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has become my favorite headset at I’ve ever owned. Coming from a Hyper X Cloud 2, which I absolutely loved. The sound is a big improvement over the hyper X, but the wireless aspect is probably my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Xavier lead me Inbtge right gaming headset for what I need . I don’t like wireless always need to charge. He sold me these and they are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars out of 5 because the 1st one the left speaker went funky. Other than that its a great headset for ps4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great while they lasted

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great while they lasted. I have owned these for a bit over a year now, but today the left ear cup housing broke when I pulled them off my head. Other then that they have been great for the most part, I could get up from my PC and not worry about having to pull them off when I needed to go outside to check on something.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best headphones in the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase. I really like this product. It’s really cool that i can answer calls and listen music while I game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh...it has ups and downs like many others. Razer Blackshark V2 Pro is much better if not THE best!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I’ve ever used period. The customizable features internally and externally create an amazing experience unmatched by competitors. Must buy for any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection. Figured Id wait some time to post a review to see if they held up or fell apart as others have mentioned. Ive had 0 issues with near daily use for 16 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones, but not worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked fine, but I didn't get much more out of them than my cheap $70 wireless headphones. Also, I mainly got them to plug the aux into my audio system, but it created a ground loop so there was buzzing. I feel like they aren't worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones ive ever owned. They are LOUD! I like that they also connect to my phone. So i can hear calls and texts. They cost too dang much tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You might want the wired version

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good audio quality but the downsides are that it's microphone quality is not as clear as the wired version, and the batteries need to be swapped every other day which isn't a big issue if you remember to but it takes about 10 seconds total to swap them so if you are in the middle of a game it's an issue. For the price I expected more but it's not a terrible choice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones - but more importantly I would like to commend the staff at Best Buy Brooklyn - Gateway for being so great in a pandemic and making this purchase easy - excellent staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uneasy about spending so much on a gaming headset, but was more than pleasantly surprised. Most important thing is to disable the audio level ceiling that's on by default.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now you can hear your enemies to destroy them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you SteelSeries for releasing a high-end gaming headset. I like the external battery packs you can just pop in and out. Lots of fun using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset. Mic too sensitive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has a lot of great features and was 100% worth the money. Only issue is the microphone is too sensitive, but can be fixed using a gate on different software found online. 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    For the cost, they should be sturdier.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a year and 3 months and the left ear bud cup snapped off. I used them daily for work and games. Loved the sound, loved the range, loved the replaceable battery. For over $300 I assumed they'd be sturdier.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Constant white noise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has constant white noise while on, even with every setting turned off. Emailed SteelSeries and they said that is normal, because of the headset's 'enhanced drivers', while my current Arctis 7 has no noise and is half the price. Ridiculous to call them premium with constant static. No idea why so many sites can rate these so high and don't even mention the noise. Maybe most people don't notice, but it rendered them unusable for me.

    No, I would not recommend this to a friend