Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 930 reviews
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Not Worth the Price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't worth the money! I have had to deal with software issues and a lot of hassle. I would get a XLR or USB mic and a cheaper headset from HyperX or SteelSeries as this isn't worth the price to be honest! I am a disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for a wireless headset!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this headset! I love the interchangeable batteries as when one is dead and can swap over.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    waste of money overpriced trash

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the almost $400 after tax, headphones sound like absolute trash out of the box and still sound like trash after messing with the steel series sonar and eq app and anything with bass would be super distorted. the left ear would cut out when it wanted to and to get it to come back you had to smack the earphone or the headband. when watching youtube videos if the person behind the camera would talk it would go crackly. i ended up going back to my hyper x cloud flights that are $250 cheaper and the sound quality was 100x better with no eq

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! These are exactly what I was looking for. Expensive, but little lag, and I use them every day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Easy setup and a good outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pro wirless after the arctic 7 microphone stopped working The build quality is exceptional. Its a bit pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADPHONES

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE WERE A GIFT FOR MY GRANDSONS SO THEY CAN PLAY THEIR PLAYSTATION ONLINE AND THEY LOVED THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for PS4 and PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new headset for my PS4 and this was a great option with great value. I could use it for my PS4 and my PC to game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SteelSeries - Arctis Pro Wireless Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's good but Mic Wise it's like 50-60$ microphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced & over rated

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research. I read a bunch of reviews and watched a bunch of YouTube reviews. All were completely over rated and I was left utterly disappointed when I actually got these and tried them. They were nowhere near as good as the reviews would have you believe. I'm unhappy with the purchase and consider it to be a giant waste of money and a lousy decision on my part. For nearly the cost of an entire PS4 console, I got some headphones that aren't as good as the much cheaper ones I already had and which now sit lonely and unused in my drawer while I use my older, cheaper, better ones. I just don't understand all the positive reviews. The sound is dull, and yes I turned off the limiter. There's a hiss constantly in the background. Worst of all, they are horribly uncomfortable, making my ears really hot which pulls you out of the game and immersion. The only reason I don't return them is because I don't have a best buy I can actually go to in order to conveniently make a return. I'd have to ship it back to best buy and I don't want to deal with that hassle so I'll just swallow the $330 as a waste & mistake on my part. I learned 2 lessons from this debacle. 1. You really have to take these positive reviews with a giant grain of salt. 2. Never purchase something like this again "sight unseen". For this price, I should have tried them with my own ears first instead of just believing all the positive reviews. If that's not possible, then I should have at least bought them locally so a return would be easy and feasible. Sigh... Live and learn I guess. What a shame. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely on the expensive side, but these things are amazing and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for PC.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PC but can't comment on PlayStation use. I'd still recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value for its price.. whenever in need of good headphones these are it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through a bunch of headsets and these are great. They are expensive but in my opinion worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please enter your review. I’m only writing this to get a free 25 points. I could care less about writing a review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh I don't recommend these. Mine were faulty but when they did work the mic quality was terrible. Just very very bad. The audio was ok. I had hyperx before and it was on par with them. Over all it was underwhelming for the price range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned headphones that sounded this good before example they sound better than the astro a50 I own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING worth every penny in features and upgrades compared to m7 old pair of arctis 7’s 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. There are so many ways to customize them to your liking so it’s perfect for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, the noise cancellation is excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this head set to any true gamer.

    I would recommend this to a friend