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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 930 reviews
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headset I have ever owned! Seriously well thought thru product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use it with discord for chat is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the apex 7’s can feel and hear the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headset are the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I waited so long to upgrade from my HyperX cloud II wired. Easy to use . Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries Pro Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal hardware. Bought if for PS5 and PC. I live by this headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointing for a $300 headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer! This is for a PC review only! For $320 I expected a lot better than what I got with these. Owning them for about 5 months and coming from an old used pair of Astro A50's, the experience I have had with these headphones are just disappointing on so many levels. I had to RMA this headset, with just 4 months of use because my left ear was coming off completely. The RMA process was swift I will give them that, but unfortunately I am already seeing the same wiggling issue with the right ear cup this time after less than a full month of use. The microphone is on par with the A50, a little downgrade in quality if I had to rate it. The base station and the spare batteries are a real plus on this headset. Unfortunately there is where the positives for me at least end. After a few hours of use my ears just start to ache, something that didn't happen with the A50's. Overall for a more expensive product, I am just disappointed. The sound quality in my own opinion is also a big downgrade from the A50's in terms of overall loudness and bass that these headphones bring. I would rather go with a hyperX headset for a budget headset or a pair of Astro A50's for a high end *gaming* pair. Overall I decided to try SteelSeries out after being burned by their other headsets and keyboards (their mice are actually great). SteelSeries headsets seem too fragile for the price point unfortunately and they are just too uncomfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static go brr....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset seemed to be all I ever wanted, but then I got it. Apparently there is a noticable static noise whenever they are powered on. I checked to make sure sidetone was off and even with it off... still static. I looked it up and it seems to be a known issue. Even rtings acknowledges it. It just isnt something you would think about (or at least I would think about) when getting a headset. I'm sure some people can get around it, but not me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic headset, and it better be for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. This headset is amazing and fits my niche perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for Christmas. He did even wait to open it. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctic pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great would buy again for sure. Love that there are two batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible item, works as expected and for an excellent price as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not tell the difference of any of the other wireless headsets

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exelente

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mejores audifonos gamer calidad y precio incluida vale la pena inverir..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not sound as good as my Astro A50s, and nowhere near as comfortable. Also, the one I bought would pair with my PC and phone, but not with my PS5. Had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Steel series Artic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It thinks it’s ok when it comes to being a Bluetooth headset. I do like how you can simultaneously link your calls while playing. The battery life is not that friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do your research on mic issues with PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, Best Buy said they could deliver these next day. That was a lie. Instead I received them 5 days after ordering them, and Best Buy didn’t want to cancel my order so that I could pick them up from the store. Five days doesn’t seem that bad, but they were delivered from Baldwin Park, Ca to Cerritos, Ca, about 15miles apart roughly. Second, these headphones connected pretty easily, and they worked for about three days. The mic now fails to connect to the console, and no one can figure out why, or how to connect it back. These headphones work fine when connected to my laptop, and my phone, but not my PS4, for which I bought them for. I am currently in process to fix this with steelseries, but exchanging emails one for one, is time consuming. Search for Steelseries arctic pro wireless connectivity issues with PS4, and you’ll see what I am talking about. Unfortunately this is my first product from steelseries, and this will most likely be my last. I encourage anyone looking at this to not buy these unless you have time and money to waste. I also heard that steelseries has horrible customer service, and I can confirm this to be true.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thought for money it would sound better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good just the switch for the volume is on the back so if you sit and put your head back on pillow or something while playing it beeps and moves the volume the whole time pain in the butt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headsets for the Money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for streamers who stream from a computer while playing on a console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, didn't work on my xbox but worked on my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The golden standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so versatile very worth the price will purchase again

    I would recommend this to a friend