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Customer reviews

Rating 4.3 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the superb sound quality and long battery life as top features. Comfort is also praised, although some users note fit issues depending on head size. While the Bluetooth functionality and range are appreciated, a high price point and some software quirks are common criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 930 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    great product, more dissapointed in best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this and buy it from steelseries because best buy wouldn't match price them. Apparently, best buy only match prices retailers, not manufacturec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch. Would recommend got really fast. Amazing help by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat headset I’ve owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Just wish noise cancellation was a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. I don't think I'll ever own a different headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctis Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Top of the line and fairly easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sspro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, all around great products. Never a disappointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset. optionality to connect other devices exist, unlike Astro A50.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Do not reccomend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this brand headset, the sound is flat, with next to no bass. The game-dac thats included is pointless because you cannot use an aftermarket equalizer with it, which means you cannot get decent sound from these at all. Even the surround sound is a big let down.... Big time overpriced as well... if you want a REALLY solid headset that sounds amazing, with directional surround and plenty of bass, go with the Logitech g pro x wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST HAVE IN THESE!! you’ll have the competitive advantage!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grass is always greener.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, used it for a day, returned it. Then purchased the Astro A50. Now I’m happy. Steel series may be good unless you want it loud. I like it loud!!! 5 Star Best Buy policy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gamers headset! Highly recommend this for your gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I would highly recommend for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features are well worth the price point set for the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, the best headphones by far.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the investment. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works as described, recommend for someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defenitly worth the price! Would recommend and buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones they work great with my PS5.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Try anything else.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software and bad quality testing strike again. I’ve tried other Steel Series products in the past and I’ve returned all of them. They are super inconsistent for me. Sometimes they work great, other times, the simplest of features don’t work. I’ve tried their headsets, a mouse, and a couple keyboard and returned them all. I got this headset with some pretty high expectations especially because of the price tag. The wireless worked well and I loved the freedom and clean look at my desk. The bliss only lasted a few days. All of a sudden it stopped connecting to the base station and I tried everything from a factory reset to getting to Steel Series tech support. I exchanged it for another one thinking it was just a lemon because it was just working no problem for a couple days. After I got the replacement one all hooked up it only took a couple days until the base station completely dried out. Wouldn’t turn on, wouldn’t charge the back up battery. Nothing. Decided I won’t be trying another SteelSeries product… probably ever again. STAY AWAY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it................................

    I would recommend this to a friend