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Page 2 Showing 21-40 of 48 reviews
Rated 3 out of 5 stars
Weak surround sound
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did enjoy them but ended up rerurning it because the surround sound on these are very weak. Good sound on the front speakers tho
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great surround sound system! The reason for taking away 2 stars. I owned it for less than 2 weeks and the RGB light at the base on the FL channel went out. The reason for the other star is that it takes a bit of tuning to get the system working right. Overall, great immersive sound, I decided to return it and go a different route with some speakers I already had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have it plugged into my PC and it just makes me feel like im in tbe game and when i play music while i clean, the sound it makes is phenominal 10/10 recomend!
Questionable quality, bad warranty support process
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rear speakers had crackling and popping from day 1. After several months I decided to initiate a warranty replacement. SteelSeries support makes you destroy your current speakers (cut the cables, destroy connections, etc.) and send them proof before they will send a replacement set.
Their support told me it would take 1-2 days to ship out the replacement set. I communicated to them that I was hesitant to destroy my speakers because I use my computer for work and had no other way to get audio. They assured me the replacement set would ship quickly. I am coming up on day 4 and the replacement speakers still haven't shipped. I asked for my ticket to be escalated to a supervisor today, and they were unable to provide me any updates on my replacement set and when it would ship.
Based on my experiences on both the quality of the product out of the box combined with the nature of the replacement policy, I wouldn't recommend buying SteelSeries products.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While setup is easy enough, the audio quality leaves a lot to be desired. It is pretty garbled and noisy.
My old 13 year old speakers which is starting to fail actually sounds better than these expensive speakers from SteelSeries.
I expected more from this company, especially considering how expensive this speaker set is.
I am a software engineer and computer geek so I'm not new to this stuff. I tried everything and could not get these speakers working right. To me there is 1 of 2 possibilities:
1. I just got a defective set. Now while this is certainly possible it doesn't say much for their quality control that they would allow a defective set to ship out of the factory.
2. Badly designed. This would be even worse than option 1 that the design could cause this problem.
Whichever of the 2 is the cause, I have lost faith in this company and have refunded these speakers and am going with Klipsch.