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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Urban Rider Self-Balancing Scooter for its ease of use, affordability, long battery life, safety features, and smooth ride. It is considered child-friendly and makes for a great gift. However, some customers have concerns about its weight, charging time, and lack of advanced features like lights and Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 650 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great but not for long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro Really easy and fun to use. I used it to get around campus. Con Bad design. If you're going down or up a steep hill and try slow down the hover board might break. It will still be usable but it won't turn off and after 15min it will start beeping until you step on it or the battery dies recommendation If you live in hilly area or you are anywhere near the weight limit(187) don't buy this product or buy it with the Best Buy protection plan. I've returned 5 of them before I upgraded to the t1 model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    LOVED IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter absolutely loves it, it charges fast, it looks nice, battery holds charge very well, she can ride it on gravel, cement, grass, caliche (white rocky driveway), and even carpet.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good for beginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my son for black Friday sale for 199. I think it's decent for the price I paid, little heavy though. My son seems to enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one of these lasted only about 3 days before it beeped incessantly and would not stop. Took it back and exchanged it. Thank you to Best Buy for honoring their exchange policy. So far so good with the second one. Balances well and is pretty easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hover board for the money. Good speed and smooth turns. Charges fast and battery last long. Sometimes slows down at high speed, acts like a governor to control speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Hoverboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter as Christmas gift. I ready up in the different brands, models and customer reviews. Be sure you are aware of the weight restriction for the bird you're purchasing. Also be aware of the training mode vs regular operation mode. I decided to buy a quality known. Amen brand that is UL certified due to the previous charging fires on cheap batteries used in after market models. It easy for unknown brands to make up UL stickers and slap them on the cheap imitation brands. You get what you pay for!! She loves it and we have had no problems. Funs as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ride quality

    Rated 5 out of 5 stars

    Smooth and easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it! Really simple to ride, my 3 year old learned to ride it in 1 day! Turns smoothly and rides smooth too...looking to purchase another one soon!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Swagtron T5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my daughter has absolutely loved her hoverboard. It charges fast, is easy to learn and was purchased for a great deal online during the holiday sales.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughters birthday and she loved it! In fact the whole family loves this scooter. Charges fast and charge lasts a long time. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoverboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it and it works great. The reviews were good on it. The only problem we have had so far is the hole for the screw on battery compartment had gotten so big from wear it won’t stay on so we had to rig it to stay on with washers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made my kids happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this so bad! I decided to get it for her. She absolutely loves it and tries to take it everywhere we go. Not recommend for someone without good balance tho!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has a beginner mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is safe and fun my son plays on it almost every day and has a blast he rides outside and inside and will never get bored of it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this hover board... works well and is easy to ride. Daughter jumped on like a pro!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reports of batteries catching on fire started to die down, we finally decided to give into our kids. After doing some research online, and waiting for them to go on sale, I finally decided on the Swagtron Urban Rider. This holds a decent charge, and performance has been great so far. My kids ride it outside and in the house. It seems to handle multiple surfaces well, and they've become quite the experts in maneuvering it around. I would definitely recommend this if you are considering purchasing one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was leary of purchasing a hoverboard after all of the battery issues. Works great so far! Easy to ride and kids are loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Balancing Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the experience that everyone in best buy know they’re products and I’m always relaying on there experience Because the help me with this scooter and how much fun is it I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Board For Any Age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hoverboard is the best I have seen. It can go very fast but also had a beginner mode and won’t blow up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    What expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are super happy with it!! Easy to use!!! Let's you know when battery is low. Peeps when going to fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this as a gift for my sons 10th birthday and he loves it rides smooth holds a charge will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for a beginner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had been asking for the hoverboard this compares especially for a beginner

    I would recommend this to a friend
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