Customer Ratings & Reviews
See more imagesSwann - EVO HD Wi-Fi Video Doorbell: Wired or wire-free, motion detection, night vision, 2-way talk, local/cloud storage - Black
- Model:
- SWIFI-SEVDBC-GL
- SKU:
- 6586060
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Replacing my vivent doorbell
Hello Posted
Very pleased with this new doorbell camera and without having to pay a subscription.
I would recommend this to a friend - Rated 5 out of 5 stars
Great
Luisrd01 Posted
Good doorbell great value and pictures............
I would recommend this to a friendBrand response from Swann
Posted
Hi Luis,
Thank you for your feedback. We’re thrilled to hear that you’re enjoying your doorbell and that you’re happy with the value and picture quality. Your support means a lot to us.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
- Rated 5 out of 5 stars
Perfect!
Cvcleguy Posted
This product is perfect solution for what I needed.
I would recommend this to a friendBrand response from Swann
Posted
Thanks for taking the time to leave a review Cycleguy. Glad to hear you're enjoying your Swann Evo Doorbell. - SD, Swann Team
- Rated 4 out of 5 stars
Flexible and not to flashy
Matt Posted
[Employee of bestbuy] Setup was straightforward. Simple design, got two indoor cameras for my shop. Overall happy
I would recommend this to a friendBrand response from Swann
Posted
Hi Matt,
Thank you for sharing your feedback. We’re glad to hear that the setup of your indoor cameras was straightforward and that you’re happy with their simple design. It’s wonderful to know that your two cameras are helping you monitor your shop effectively.
If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
- Rated 3 out of 5 stars
Good features but didnt work in real time
Alex Posted
I tried the product for a few weeks and i overall wasnt satisfied and ended up returning. There were notification delays and a lot of confusion of how to use the app and perform certain tasks I think it will get better in the future but for now it's not for me.
No, I would not recommend this to a friendBrand response from Swann
Posted
Hi Alex,
Thank you for sharing your feedback. We’re sorry to hear that your experience with the product did not meet your expectations, particularly with notification delays and navigating the app. We understand how frustrating this can be and appreciate you taking the time to let us know.
Your feedback is important, and we take it seriously. We’re constantly working to improve our products and services, and insights like yours help us identify areas that need attention. If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
- Rated 2 out of 5 stars
Not good
RACHELE Posted
I've used several doorbells between home and work. I bought this one wanting local storage, so I don't have to pay for a monthly plan. To access the local storage you have to Go through several options and wait for things to load very slowly. The image quality is also not great. Eufy is much better, but still has some lag time. Tapo is the best of those I've used.
No, I would not recommend this to a friendBrand response from Swann
Posted
Hi Rachelle,
Thank you for taking the time to share such detailed feedback. We truly appreciate your honesty and the perspective you’ve gained from using different doorbell systems across home and work.
We’re sorry to hear that your experience with the local storage access and loading speed did not meet your expectations, and that the image quality felt lacking compared to other options you’ve used. We understand how important it is for these features to feel fast, seamless, and reliable in everyday use, especially when quick access and clear video are key to your security needs.
We also hear your comparison with other brands, and while it’s helpful context for us, we regret that we weren’t able to deliver the level of performance you were hoping for in your setup.
Your feedback is genuinely valuable and will be shared with our team as we continue working on improving both performance and user experience. If there’s anything we can do to help optimize your current setup or assist you further, feel free to reach out to us at tech@swann.com. We’d be more than happy to assist you.
Your feedback is truly appreciated. Mary - Swann Team
- Rated 4 out of 5 stars
Front door camera
MarioP Posted
It work great very Handy,feel safer it is simple to set up
I would recommend this to a friendBrand response from Swann
Posted
Hello MarioP,
Thank you for your feedback! We’re happy to hear that you found the setup simple and that the system is helping you feel safer. If you ever need assistance, feel free to reach out to us at tech@swann.com. We appreciate your support!
LV - Swann Team
- Rated 5 out of 5 stars
Door
Rvin Posted
Good product wasy to install very convenient to use
I would recommend this to a friendBrand response from Swann
Posted
Hi Rvin,
Thank you for your review! We’re glad to hear you found the product easy to install and convenient to use. It’s great to know it’s meeting your expectations!
If you ever have any questions or need assistance, feel free to reach out to us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
- Rated 4 out of 5 stars
Good Doorbell Camera
Knif Posted
[Employee of bestbuy] Mounting system is a little wonky but camera work well as does the software
I would recommend this to a friendBrand response from Swann
Posted
Hi Knif,
Thank you for your feedback. We’re happy to hear that the camera and software are working well for you. We appreciate your note about the mounting system and will be sure to pass that along to our product team for consideration.
If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
- Rated 4 out of 5 stars
Good doorbell camera with no fees
JustGian Posted
[Employee of bestbuy] Pretty good doorbell cam. Camera quality could be better but solid product for the price and if you are looking to avoid subscription fees.
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent video and audio quality
redderr Posted
Overview I recently installed the Swann EVO Wireless Video Doorbell & Chime, and I wanted to share my experience with this product. As someone who values security and convenience, I was eager to see if this doorbell would live up to its promises. After a week of usage, here are my thoughts on its performance, features, and overall usability. Installation The installation process was surprisingly straightforward. The package includes a mounting bracket, screws, and a detailed instruction manual. I was able to mount the doorbell on my front door within 30 minutes. The only tool I needed was a screwdriver. The doorbell is designed to be wire-free, which made it easy to position at the optimal height without any complicated wiring. Design The design of the EVO doorbell is sleek and modern, fitting seamlessly with my home’s exterior. It has a durable construction and feels solid in hand. The camera is discreetly integrated, and the built-in chime is compact, making it an unobtrusive addition to my entryway. Features Video Quality: The 1080p HD video quality is impressive. Daytime clarity is sharp, and the night vision feature is equally effective, providing clear images in low light. I feel reassured knowing I can see who is at my door, regardless of the time. Two-Way Audio: The two-way audio feature is a standout. I can communicate directly with visitors through my smartphone, which is particularly useful when I’m away from home. The audio quality is good, although there can be slight latency depending on the Wi-Fi connection. Motion Detection: The motion detection settings are customizable. I can adjust the sensitivity, which helps prevent unnecessary alerts from passing cars or people walking by. I appreciate the option to receive notifications only for specific zones, ensuring I’m not bombarded with alerts. Integration with Smart Home Devices: The EVO doorbell integrates well with my smart home system. I can connect it to my smart lights and security cameras, which adds an extra layer of security. It also works with voice assistants, allowing me to check the doorbell feed hands-free. Cloud Storage: Swann offers cloud storage for recorded video clips, which is a nice feature, though I opted for the local storage option instead. The local storage provides peace of mind without the ongoing subscription cost. Usability Using the Swann EVO app has been a positive experience. The interface is user-friendly, making it easy to navigate through settings and view live feeds. I appreciate the quick response time when accessing the video stream. The app also allows me to review recorded footage, which is beneficial for keeping track of deliveries or any unusual activity. Performance The battery life has been impressive so far. I’ve had it installed for a few weeks without needing to recharge it, even with regular use. The doorbell has remained connected to my Wi-Fi without any interruptions, and I’ve experienced no significant lag in the video feed. Downsides While my experience has been mostly positive, there are a couple of drawbacks to consider: Wi-Fi Dependency: The performance heavily relies on Wi-Fi strength. If your signal is weak at the front door, you may experience connectivity issues. Chime Volume: The chime volume could be a bit louder. I’ve had a few instances where I missed the chime because I was in another room with background noise. Conclusion Overall, the Swann EVO Wireless Video Doorbell & Chime has exceeded my expectations. Its combination of features, ease of use, and reliable performance make it a valuable addition to my home security setup. If you’re in the market for a video doorbell that offers solid functionality and a user-friendly experience, I highly recommend considering the Swann EVO. Just be mindful of your Wi-Fi signal strength to ensure optimal performance!
I would recommend this to a friendBrand response from Swann
Posted
Hello redderr,
Thanks for sharing your detailed review of the Swann EVO Wireless Video Doorbell & Chime! It sounds like you've had a great experience overall. We particularly appreciate your insights on the installation process and the features like video quality and two-way audio since those are crucial for anyone considering [purchasing a video doorbell.
Overall, your recommendation comes across as well-informed and balanced. It seems like the Swann EVO could be a solid choice for anyone looking to enhance their home security! For assistance, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
- Rated 5 out of 5 stars
good to have
ksh1 Posted
using it at my new house. Handy that it is wireless. I can talk to whoever is at my door.
I would recommend this to a friendBrand response from Swann
Posted
Hi ksh1,
Thank you for your feedback. We're really glad to hear you're finding the camera handy, especially in your new house. t's great that you're making use of the two-way audio to talk to visitors at your door; that’s one of the features we often hear adds real value for day-to-day use.
Your feedback is truly appreciated.
Mary - Swann Team
- Rated 5 out of 5 stars
Approve!
Kayla Posted
[Employee of bestbuy] Clear picture, great app. It's great so far! 10/10
I would recommend this to a friendBrand response from Swann
Posted
Hi Kayla,
Thank you for your feedback. We’re delighted to hear that you had a great experience with our app and that the picture quality met your expectations. It’s wonderful to know that everything is working well for you so far and that you’re satisfied with the performance. Your 10/10 rating means a lot to us.
Your feedback is truly appreciated.
Mary – Swann Team
- Rated 5 out of 5 stars
Good product
PrunaconsuegraA Posted
Very good product, I’am very happy I recommend this seller
I would recommend this to a friend - Rated 4 out of 5 stars
Christmas gift
KatR Posted
This was a Christmas gift. Read the great reviews and decided to give it a shot.
I would recommend this to a friendBrand response from Swann
Posted
Hello KatR,
Thank you for your review! We’re glad you decided to give it a try based on the positive feedback. We hope it meets your expectations, and if you have any questions or need assistance, feel free to email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
- Rated 2 out of 5 stars
Not the best choice (several issues)
SmartShopper Posted
I think Swann is a great quality product however the mounting plate doesn't really give room for the wiring. I'm still trying to figure out the app. It doesn't seem to connect to existing home chimes like nest doorbell cameras. I was able to get a mounting spacer on ETSY which allowed for a secure mount to vinyl siding.
No, I would not recommend this to a friendBrand response from Swann
Posted
Hi Smart Shopper,
Thank you for sharing your feedback. We appreciate you taking the time to help us understand your experience.
Regarding compatibility with your existing home chime:
1. Our documentation states that the Swann Buddy™ doorbell models (e.g., SWIFI‑BUDDY, SWIFI‑4KBUDDY, SWIFI‑SEVDBC) are only compatible with the Swann Buddy chime units (such as SWIFI‑BUDDYCHM and SOIFI‑BUDDYCHM2).
It explicitly states that they are not compatible with existing wired home chimes or other third‑party chime models.
We understand this may be disappointing if you were expecting to use your existing home chime. Your feedback is very helpful and will be passed on to our product team.
If you’d like assistance locating a compatible chime unit or alternative solution, please feel free to reach out to us. Our team is here to help.
Your feedback is truly appreciated.
Mary – Swann Team
- Rated 5 out of 5 stars
Good product
DavidT Posted
Good product and good price like the chime and voice talking
I would recommend this to a friendBrand response from Swann
Posted
Hey there DavidT!
Thank you for your feedback! We're thrilled to hear that you’re enjoying the product and finding it valuable. It's great to know you like the chime and voice features. If you need assistance or have any questions, please email us at tech@swann.com. Your feedback is important to us. LV - Swann Team.
- Rated 3 out of 5 stars
Not a Ring
RonaldgC Posted
We had a Ring which spoiled us. Let’s just say a Ring is in a different league.
No, I would not recommend this to a friend - Rated 3 out of 5 stars
Good doorbell, slow app.
Aaron Posted
It is okay. The app is the main downfall, very slow to bring up camera footage.
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello Aaron,
We are sorry to learn you are experiencing issues with the SwannSecurity App. We are not sure why you are experiencing these issues. There are many variables as to why your app may be malfunctioning. Could you please drop an email to tech@swann.com with your Swann security user id. We need to narrow down the account where you are observing the issue. Please visit our support page or contact us over the phone for further assistance.
https://support.swann.com/s/
Your feedback is important to us.
LV- Swann Team
- Rated 4 out of 5 stars
Nice feature rich wifi doorbell
LSNerd Posted
There are a number of things to really like about this video doorbell. There are also a few things I would want to put on my wish list. Starting with the setup, it is pretty easy and only requires a couple screwdrivers. I say a couple because one of the screws is smaller than standard. Once the doorbell is fully charged, I charged overnight so not exactly sure how long it actually took, I began the setup. One of the things I like about this doorbell is that you have the option to record locally so there is no need for a subscription! There are subscriptions available if you'd like to go that route. Simply insert a micro SD card up to 256GB. Next I paired the included chime with the doorbell. Yes, the chime is include unlike some that you have to purchase separately. Once that was done, I downloaded the app and connected to the wifi. It pretty much did everything on its own with only a few prompts to address. Once it was connected to the WiFi it was time to mount. Mount the bracket and it clips on and then use the small screwdriver to secure it to the bracket. Once mounted there are a number of setting you can adjust from app. You can set your detection zone, video quality and sensitivity. This camera has a very wide angle lens; somewhere in the neighborhood of160 degrees. That means the image may look odd to some so be aware. Image quality is really good and at night it is amazingly clear even on the darkest of nights. Now the wishlist item is if it could have smart integration with some of the standards like Alexa, Google or SmartThings. Other than that it is a great device with a number of features I haven't touched on.
I would recommend this to a friendBrand response from Swann
Posted
Hello LSNerd,
Thank you for your detailed review! We’re thrilled to hear that you’re enjoying the video doorbell and found the setup process easy. It’s great that you appreciate the option for local recording without a subscription; many users find that feature really convenient. We also appreciate your feedback about smart integration. We’re always looking for ways to improve, and we’ll certainly take that into consideration for future updates. If you have any other suggestions or need assistance, don’t hesitate to reach out. Please visit our support page or contact us over the phone.
https://support.swann.com/s/
Thanks again for your support!
LV - Swann Team