Customer Ratings & Reviews

Posted 1 year ago

Hlelo 798motion,

Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly. We hope you continue enjoying all the great features the system offers. Visit our support page, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.

https://support.swann.com/s/

Your feedback is important to us.
LV - Swann Team

Posted 1 year ago

Hello IrmaS,

Thank you for sharing your 5-star review! We appreciate your feedback. LV - Swann Team

Posted 2 years ago

Thank you for your positive feedback. We love to hear from our happy customers! LV - Swann Team

Posted 1 year ago

Hello Dave585,

Thank you for sharing your feedback. We are glad to know you find value in your system. Good picture quality and sturdiness is one the main things our customers look for. Your feedback is a great suggestion to pass along to our team for further consideration. If you have any other questions or thoughts on how we can improve your experience, please email us at tech@swnan.com.

Your feedback is important to us.
LV - Swann Team

Posted 3 years ago

Hello ROBSKI,

We are glad to know that you are happy with your most recent purchase of our Swann - Master Series 8-Channel, 8-Camera, Indoor/Outdoor PoE Wired 4K UHD 2TB HDD NVR Security Surveillance System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

https://support.swann.com/hc/en-us

Your feedback is important to us.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

Posted 3 years ago

Hello Daniel,

Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your detailed review gives us more insight into the things we have done correctly to help further improve your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know our technical support is here to help. Visit our support page or contact us over the phone.

https://support.swann.com/hc/en-us

Your feedback is important to us.
LV - Swann Team

Posted 1 year ago

Hello JayllonJ,

Thank you for sharing your experience! We're so glad to hear that the system helps you monitor your property remotely and provides peace of mind with live views, playbacks, and notifications. If you have any questions or need assistance, please email us at tech@swann.com.

Your feedback is important to us.
LV - Swann Team.

Posted 2 years ago

Hell MojtabaK,

Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. If you ever need assistance with your product, click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.

https://support.swann.com/hc/en-us

Your feedback is important to us.
LV - Swann Team

Posted 2 years ago

Hello EvaE. Thank you for reaching out to us and sharing your positive feedback. LV - Swann Team

Posted 3 years ago

Hello Traeger,

We are glad to know that you are happy with your most recent purchase of our Swann - Master Series 8-Channel, 8-Camera, Indoor/Outdoor PoE Wired 4K UHD 2TB HDD NVR Security Surveillance System`. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.

https://support.swann.com/hc/en-us

Your feedback is important to us.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

Posted 3 years ago

Hello Mohammad,
We are sorry to hear you are not satisfied with the audio capabilities of your Swann product. As described, the cameras you purchased only offer one-way audio. Please know, Swann understands that true security is about preventing crime, that’s why we offer options that feature sensor lighting, alarms, sirens, two-way talk, and more. Please check out our full range of products and NVR systems for a product that is likely to fit your needs. Please visit our support page if you need assistance.

https://support.swann.com/hc/en-us

Your feedback is important to us.
LV - Swann Team

Posted 2 years ago

Hello RC44,

We are sorry to hear about your most recent experience with your system. There are many variables why your cameras may have stopped working but please rest assured we are here to help. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings and offer solutions for your particular application. Please note, Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team through the link below. Click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.

https://support.swann.com/s/

For real-time support, check the number below

1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031

Your feedback is important to us.
LV-Swann Team