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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 54 reviews

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83%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Smart-Series 8-Channel DVR Surveillance System's camera quality and ease of use. Many appreciate the high-definition picture quality, noting that it provides a great image both day and night. The system's straightforward installation and setup process is also frequently praised. Overall, positive feedback focuses on the system's performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and install, worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera Set for Anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HD quality is terrific. It's got a clear view 24/7 with no worries of glitches or any of the sort. It's best to get it installed rather than installing it oneself (unless thus knows how to install wire cameras.) We've had them for a month or two now & it doesn't disappoint. Overall: A+

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To use all functions you need to pay extra to subscribe to service. After basic install and attempt to connect, found out we need to subscribe. Also when we tried to connect things through the Internet, it redirects to Australian site, but we are in the USA. Same day packed and returned. Sorry guys, it doesn't work for us.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price the only thing when zooming it looks blurry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool all in one for a small place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool all in one system that is perfect for a condo or small home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay system for someone who wants just minimal security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy for a DIY project. It only took me couple hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product thanks !!!!!!!!!!!1!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, the picture quality is great and the ap is easy too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok dvr and cameras to many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera's are great in low light but the motion senser suck the app takes too long to change settings and the key fob is a joke

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had read the reviews first, I would've chose a different system. I wanted this one because of the smart hub but that's where I made the biggest mistake. It is a system with many flaws. If it wasn't so difficult to take back down I would have returned it. It's does have great picture quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works as a decent camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but was misled by swann it never did the home automation stuff as described Swann swapped the unit for a newer system but the camera quality and app especially were horrible that was my last attempt with swann never again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product! Swann Smart Series Alarm and Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sick of paying ADP a monthly fee and how hard they press me with their service upgrades so when my 3 year contract expired I looked around for options. I bought this Swann Smart Series Security Kit with camera and the door and window sensor and it also has a very loud alarm that you can disable using your phone, key fob, manually or set on auto-time out. The camera quality is exceptional-wow 1080p really does make a difference in daytime and night vision. I set up the system on the floor before installing to make sure everything was working before getting up on a ladder. System works great, everything works through ONE APP which is nice. Even my NEST thermostat and my Chamerlain garage opener work through the Swann app now. I think you'll like that feature too, one app to use to control all my smart appliances.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible 3rd party

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are nice, but not the greatest at this price point. The real reason for 1 star is terrible 3rd party support. This uses the Zigbee protocol and advertises it works with all sorts of other devices. I thought that was perfect as I'd like an all in one solution for cameras and security. My 3rd party motion detectors didn't connect at all. My door sensors hooked right up with was awesome, except they CONSTANTLY lose connection. That means I'm getting emails and push notifications about 30 times a day say they're lost, and then found again. Yhe app for viewing live camera is okay. I have VERY fast internet, so it's not on my end and it's very choppy, but I can record right on my phone's memory and snap photos which worked well. The security app (yes, 2 different apps) is terrible. Making changes is impossible and half the time it doesn't show the correct status (home/night/away). Lastly, I wanted to set a schedule to go from night to home status in the morning so my wife wouldn't have to worry when she was leaving for the gym in the morning. Although it looks like you should be able to set a schedule, I could never get the "Then" part of IFTTT to function for the schedule. It worked for individual devices, but not the scheduler. Speaking of the IFTTT for devices, you can't group them, only individual. So I couldn't set an action based on all door sensors, just each one by itself, which is very tedious. All in all, great idea, terrible execution. I'm going to use this for cameras because it's already installed, but I'm going to a Smart Things hub for the motion and door sensors. I wish I had installed a different set of cameras as well, but they're not bad for that purpose. Support was useless by the way.

    No, I would not recommend this to a friend
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