Customer Ratings & Reviews
- Model:
- SWACC-USBWIFI-GL
- SKU:
- 6423302
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use and plug-and-play setup of the USB WiFi Antenna for DVR & NVR. Many found it simple to connect to their home WiFi and begin using the product immediately. However, some customers reported issues with maintaining a consistent WiFi signal. A few users experienced difficulties connecting to their WiFi network.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got exactly what I ordered! Easy process! It was what I was looking for! Makes me feel comfortable about purchasing again with Best Buy!
I would recommend this to a friendBrand response from Swann
Posted .Thank you so much for sharing your positive experience! LV - Swann Team
Best usb wifi for Swann! Just buy it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t mess with cheaper ones from Amazon those didn’t work. This is picked up right away. Fast clean connection! Highly recommend it!
I would recommend this to a friendBrand response from Swann
Posted .Hello Jenn. Thank you for sharing your feedback. We are glad to hear you find value in your Swann system. Your feedback is important to us. LV - Swann Team
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed the USB Wifi Antenna. It has worked well for what we are using it for.
I would recommend this to a friendBrand response from Swann
Posted .Hello VontieseL,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly. We're glad you had a great experience with your Swann system. Should you need assistance in the future, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Wireless to my NVR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi antenna worked perfectly. I had to go to Swann’s website download the newest firmware even thou my NVR stated that I was on the newest one.
I would recommend this to a friendIt does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had an issue with connecting and using with Swann DVR
I would recommend this to a friendBrand response from Swann
Posted .Hello Webroot,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
I'll be back!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It look good in the box. Unfortunately, I was out of town and couldn't pick it up and they sent it back. The associate that help me was somewhat knowledgeable and very pleasant to work with.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Alan,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - USB WiFi Antenna for DVR & NVR. Based on the information provided your order may be been processed in return when not picked up with BestBuy. You can reorder and please be sure to leave your feedback about your experience with our Swann Security Wireless Adapter.
https://support.swann.com/s/
Your feedback is appreciated.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for two weeks and quit. Swann promptley replaced it and the new one has been working good
I would recommend this to a friend- Cons mentioned:Wifi signal
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk constantly losing WiFi signal. Makes my cameras worthless since I’m not close to run Ethernet cable.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello JL2422,
Thank you for reaching out with your feedback. We are sorry you are experiencing issues with your Swann product. Please note the delay can vary based on
1) The upload speed of your internet provider and
2) the strength of the Wi-Fi signal to your Swann camera from your home router.
Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your internet is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. For real-time assistance, we recommend calling our phone support hotline at your earliest convenience. Please check the numbers below.
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
No wifi
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to make it useful with no succesd........
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Rudy,
For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. Please click on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team