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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 11 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 355 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the ease of use, camera quality, price, and size of the phone. Many also appreciate its 4G capabilities and intuitive operating system. However, some users cite concerns regarding battery life and the lack of a flash for the camera. A limited selection of apps was also mentioned as a drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 355 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    App availability

    Rated 4 out of 5 stars

    Good phone for younger kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap smart phone in market. Only drove back is not many apps available for windows phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A basic smart phone that matches the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason why Windows 8 operating system is number three in the smart phone world. (waves bye bye to Blackberry as its existence on this mortal coil is for long). It's an attractive operating system while remaining quick and stabile. The screen is bright and clean (if not super HD). The buttons are placed in easy to reach/convenient locations for regular length fingers (though the camera button is slow to switch on the camera itself - frustrating but can be worked around by just clicking the camera icon on the screen). The biggest weakness of the OS: The WIndow app market is the least populated of all four of the major app worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Recommend it for everyone, the price was right got it on sale picture is great on it and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Best of the Best of Prepaid Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a windows phone and needed a prepaid phone pretty quick. I saw the Lumia 521 on the self at Best Buy and picked up. It has served me very well. The cell reception is top notch, the voice and sound quality are great as well. I used the phone for basic calls, streaming pandora, and email. The batter easily lasts a day. The only downside in my opinion is that the back of the phone is plastic and can pop off easily if the phone drops.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great phone at a bargain price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is almost the perfect size for carrying in your pocket. With Windows Phone 8 I get access to my email, Facebook, Spotify, and all other applications that I need. In addition I use the Nokia GPS and maps programs whenever I travel. In fact I no longer have a GPS in my car, I use the phone. Other people spend as much money on a protective case for their phone as I did on this phone--what a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone no contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy for it price no contract phone love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 4 out of 5 stars

    Great starter phone for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone at a reasonable price and it takes nice pictures too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great everything !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this phone and the picture quality is amazing but I wouldn't expect anything less from Nokia . At first I was a bit hesitant about the phone, being that it was a windows phone and I had only owned android plus the phone having no flash wasnt helping ,but it exceeded my expectations . the windows os is really nice the store has a lot more apps than I expected and the picture quality is amazing for only being a 5 megapixel camera its even really good in low light surroundings. This is definitely the best bang for your buck !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my White phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a thumbs up of five stars! It was easy to set-up and download apps that I wanted on my phone. If your looking for a slim, light weight, stylish, easy to operate phone, then this is the one! It comes in Black and White.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, great phone, great price! I thought the 530 would be an upgrade but I tried it and was so disappointed. Except the fact that it doesn't have a front facing camera I love every bit of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't beat the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's hard-pressed to find another option. I have tried a few. This is a good entry level smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent SmartPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price for an Unlocked T-Mobile phone. Windows Phone 8 is snappy. Comes with WIFI Calling app but have not used it. Cell connection is good in my area. Speakerphone is clear and loud. The Nokia Drive app has option to download USA map for offline use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    This is a great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! This phone is a perfect size for my hand. The camera is great and the call quality is awesome. I love that you can customize the size of your tiles so my phone can have a look that suits me!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone is quick and responsive to touch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is an excellent smartphone. Sound quality when playing music or watching Netflix is excellent. Rear facing camera and a long battery life make this budget phone a keeper. The Windows store apps are adequate for basic use, but are somewhat limited. I would have given this phone the full five stars if the Hondalink app had been available in the Windows store. Be aware that you may have Bluetooth connectivity issues in your car.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best value in smartphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far and away the best value for a smartphone on the market today. Although it lacks a number of features of the premium phones, I have never found myself really wishing it had those features. What Nokia did here is removed some of the less useful/ less used features found on many high end phones to save on production costs, so what you get is a trimmed down version of higher end phones that is perfectly capable of meeting the vast majority of most users demands and at a fraction of the cost of other such phones. Call quality is great, Wifi calling is a huge plus. Picture quality is good but not excellent. This phone has Nokia build quality, so it shouldn't break anytime soon. And best of all it is off contract so I don't need to buy an expensive data plan that I do not need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone doesn't have some of the Android apps I love...and no front camera but I've got use to it n love even before I realized it a easy to use phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot better than my old phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a phone with a few extras, but there are a few things that I didn't realize. Apps are stored on the internal memory of the phone, not the micro SD card I installed. That requires me to be choosy. I have also not been able to download audiobooks in WMA format or using a data cable. I have to use MP3's and download via wifi or they won't work. The radio is weaker than that of my old MP3 player with the same headphones. A cover is a necessary first purchase. This phone is very smooth and easy to drop. I am not the most tech-savvy person and I may be wrong, but the above is my opinion. Overall, I am very satisfied with my purchase and would recommend this phone to anyone who wants a decent phone at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for some one that does not want to spend a lot but still needs something to work well. The windows operating system although not as customizable as droid is a solid OS that is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good build quality. Windows os surprisingly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this phone after my daily driver suffered a mishap. I was pleasantly surprised by the sturdiness of this phone! Windows OS is stable, fast, and surprisingly good. The lack of apps was a disappointment however. I have used Nokia phones in the past, and am a big fan of the design and the rock solid build quality. this phone is a great temp for power users, and more than sufficient for those who dont have as demanding a style of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom who is 43. It was her first smartphone. It didn't take long for her to get the hang of. It's pretty straight forward. The only thing that was pretty tiring is that there's only one page of shortcuts so if you have a lot of favorites you have to scroll a lot to find what you're looking for. But my mom really likes it. It's a great starter phone.

    I would recommend this to a friend
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