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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 355 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the ease of use, camera quality, price, and size of the phone. Many also appreciate its 4G capabilities and intuitive operating system. However, some users cite concerns regarding battery life and the lack of a flash for the camera. A limited selection of apps was also mentioned as a drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 355 reviews
  • Pros mentioned:
    4g, Price

    Rated 4 out of 5 stars

    good basic smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an inexpensive 4g pay as you go phone and this fit the bill.

    I would recommend this to a friend
  • Cons mentioned:
    App availability

    Rated 4 out of 5 stars

    good phone for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality phone for the price I paid. Only drawback is there aren't as many available free apps and games that I used to use and play with the google play store (instagram, candy crush), and I can't download any music or ringtones

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this Nokia Lumia 521 4G No-Contract Cell Phone .cheap and good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great phone, you can't go wrong by buying it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of kind. It is the size for a personal phone must be. Moreover, I can't believe that its camera is just 5 mega pixels, because it competes with 8 mega pixels phones. It also has a GPS system and Here drive pre installed from Nokia.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smartphone with useful tools and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a qr code, bar code and windows code scanner built in to the Bing search. Has a music search tool included in Bing as well. Tons of great apps (even though some useful ones are not supported for windows phones YET). Easy to set up and connect to skydrive for near unlimited storage of photos, recordings, etc. Voice operated functions. Has a wallet feature to store membership cards for stores. Can accept a 64gb memory card. Has multiple gps navigation tools included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone for the price, Love the live tiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so easy to customize and connect to what ever email account you have. the connectivity with a Hotmail ( MSN, Live, Outlook, Hotmail) Account to your computer is easy and great. It make a busy world much easier to navigate. The apps for the phone are about 90% of what the other operating systems have, and more appear each day. It also has a memory card slot to put your music and pictures on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up with my favorite sites

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my phone at Best Buy, very easy to set up with the sites I use. I used it for about a week and showed it to wife how easy it was to use over her old phone, so I purchased her one. I don't play games on my phone but they do have neat options for my wife. She has been using it for 2 weeks now and she really likes it. Would recommend for the older generation because of it being easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good smartphone, but software could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Nokia Lumia 521, battery life is much better than in most of known smartphones. Camera video and pictures are very nice. The only cons seems to me is software: sometimes browser's behaviour becomes unclear. Most of apps have cut off screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good entry level smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an entry level smart phone and found it in the Nokia 521. The set up was easy. We are still learning how to use it effectively

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good. It has good sound quality and long battery life (turned off: internet sharing, wi-fi, bluetooth and location).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid low end smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these as upgrades for family members still using older flip phones. Interface is simple enough to use, hardware is well-built (it is a Nokia) and durable. Not at all top-end, but the price reflects that. Bonus: unlike low-end Android phones, the Lumia 521 is upgradeable to the latest Windows 10 builds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Didn't expect much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting a lot when I bought this phone but, was pleasantly surprised to see all the options this thing had. Wifi calling being the biggest plus for me. Very easy to use and screen was pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    my granddaughter loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pictures are clear easy to use for facebook my apps are easy to install i enjoy my nook on it print is not to small

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is the removal of the back to insert battery. But it works for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect much from this phone and yet I have been blown away by the operating system. It's so different than the iPhone and the Droid. And that's why it's so,great. You feel like you have something different. That Windows Phone is really something. The operating system is intuitive, you are really connected to your contacts, to your email, to your social networks... And the crazy thing, it's only an entry level Smartphone... Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Wish the camera had a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price! I like the fact that it uses Windows so I can view my Office documents. Also, works very well with my Bluetooth connection in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone, better value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone you can get for the price. I paid $99.99 for this prepaid phone so I didn't have to renew or sign up for a contract, and I was able to use right away on my current contract as this was a replacement phone for me. However, I was pleasantly surprised how flawlessly and easy it is to operate. This phone is very user friendly, so it's very easy to operate even if you're not experienced with smart phones. This phone offers many cool features, and also gives you a built in guide for setting up and operating these features. In my opinion it's the best value phone for your money by far!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked pretty good on a 8000 mile trip(T-Mobile carrier) across the United States, but the battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, does everything I want it to. I can typically get 2 days between charges, so it seems much more efficient than the smart phones of other people I know, who tend to charge before the day is through. My one complaint is that there is not a file manager, I would expect that on a Window's phone, but it's not enough of an issue to pull it down from five stars. As a side note, a friend of mine has an Iphone 5S, and we did sort of a side by side comparison. There really wasn't much better about the Apple, Siri might be slightly smarter, at least until this updates to WP8.1....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartphone. I am what you would call "low tech." Ilike this phone. It is relatively easy to use. It has all the features I need. The price is right. Would buy again.

    I would recommend this to a friend
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