Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 355 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the ease of use, camera quality, price, and size of the phone. Many also appreciate its 4G capabilities and intuitive operating system. However, some users cite concerns regarding battery life and the lack of a flash for the camera. A limited selection of apps was also mentioned as a drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 355 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall, for the price is an excellent choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have enjoyed using this phone. It does almost everything that higer end phones do, but for a fraction of their price. I will recommend this phone to all my friends. You can not beat NOKIA's durability and windows ease of use. Fantastic Buy,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone, excellent price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone and was great for the price. Love the vibrant pictures this phone takes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera, miss the camera flash/flashlight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cheap phone if you are looking to get a t-mobile plan and want to bring your own phone. It works wonderfully and is very well built. It has very good battery life, and a great signal. I'm a fan of windows 8, but miss all the apps of android.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great price. Camera ok.Battery life not bad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the device a good selection. In this price it is really a good one to have.I am satisfied and recommend others too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    nikia lumia 521

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this phone is great for both personal and business use. The price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unbelievable low price for a full feature phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first phone I've had that was intuitive enough to use for me to get full use of the features. I love the compass button, which when touched, shows an aerial view of where you are. WiFi phoning, a Skype like application, is a great money saving tool for this prepaid user. It is also very easy to compose texts or emails. Great text editor.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good basic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok phone, without a case on it, it feels like it will shatter if dropped, so I bought something like an Otterbox for it, now it feels SUBSTANTIAL but will not fit in a pocket. The phone has to be charged every day if I used it a lot, otherwise its every day and a half. I like the USB plug, I can charge it in the car on from my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice basic smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, basic smart phone. Picture and sound quality are reasonably good and app performance is more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a good phone. This is a good intro to a smart phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. We have a contact with T-Mobile but couldn't upgrade yet, so we tried this prepaid with our own SIM card. So glad I did! It works great with our plan, and if I had waited I would have gotten ab iPhone, my son has one, this phone works just as well for me at a fraction of the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like good size screen can easily handle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nokia lumia 710 from 2 yrs and really enjoyed it and when I saw good deal on Lumia 521 couldn't pass. I however would like charger and headset port at the same side and would have been better if I could take my own perfect picture by looking on the screen. Map app is better in 710 though, map app on 521 is little confusing. Can't download flash drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for the money. There is no issue so far with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my son for Christmas. It works great, everything you could ask for in a phone!! Great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, bought for my kid. Nice bilt and good phone for the price. Will recommend as backup phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phones I really like it and would recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good phone though it randomly shuts off .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money phone. Also has an excellent camera. Needs to improve interface with some apps such as Viber

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great Windows phone for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little starter phone for those wishing to venture off the beaten path of apple and android

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    perfect cell phone for a prepaid plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for a little price,easy to use.do almost everything what a expensive cell can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good but T-mobile coverage not great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase but had issues with the tmobile service. coverage is really bad once you get off the beaten, urban path. I had no signal at my house (and I'm not in the boonies) so I tried to setup the wifi calling. This ended up being a hassle so I have now decided to move to a different cell service. That said, I really liked the device with great features, especially the navigation which was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone may be a low end smartphone, but make no mistake it runs and smooth as butter. I would recommend this device to anyone looking for an affordable option. Windows Phone 8 is quickly becoming my favorite operating system.

    I would recommend this to a friend
Sponsored