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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 284 reviews

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83%
would recommend
to a friend

Customers are saying

Customers love the affordability, easy setup, and portability of the product. They appreciate that it provides internet access in areas with limited or no internet connectivity and offers reliable coverage. While some users have concerns about battery life, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 284 reviews
  • Rated 5 out of 5 stars

    Great Product and quick hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for people on the go.Connects quickly..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works As Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as promised and had no problems since Best Buy set it up and it still works as of today. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great most of the time. At times we had trouble with the Internet connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for traveling short distances. And it is the cheapest. Functions pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4G ZTE is very fast, very dependable, great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service areas are bit limitted , otherwise works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take it everywhere. Doesn't overheat. Doesn't get slow etc. if it does its bc you're low on gigs soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, reliable easy too transport. And sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for a great price. We added this to our existing tmobile plan for only $10 a month. We get 5gb of lightning fast internet per month. This device is faster then our home wifi by far. It cooks!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If patient , product made do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a T-mobile hot spot to use with my computer while on vacation in FL. It works when it wants to and is usually slow to respond. I called T-mobile several times and it is a real hassle to be able to talk to a person and one whom you can understand. I should have checked out Verizon. The problems I had with the hot spot are not the fault of Best Buy as they were very courteous and helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift for a senior. You can tell them to just turn it on and off and let their device connect such as the Kindle.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great mobile hotspot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile hotspot to use. Great to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good product works good, work great, never lag

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convent mobile hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to store and extremely light weight mobile hot spot on the go. Very convenient for on the go road trips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent wifi for when you're in a tight spot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this as a backup to my personal data and I keep it in my car for international clients that may need to remain connected. The speed is decent, the interface is simple and its easy to add to my existing T-mobile account.They have flexible pre-paid or monthly subscriptions as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome price and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to everyone. This price was less than expected, the wifi worked great and the service at the store topped it off. Awesome experiencel

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Good for email but not much else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works find for email otherwise painfully slow. Impossible to surf the web.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    like My purchases of TV ,, mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes ,, my experience has been good service and organizations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pre-paid hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a economical price. I was leery at first, because the cost was $40 less than the others. Easy connection and no issues with service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little hassle getting it registered, didnt work at all when further out of the city

    I would recommend this to a friend
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