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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 84 reviews

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85%
would recommend
to a friend

Customers are saying

Customers value the ZTE Obsidian 4G LTE's affordability, ease of use, and camera quality. Many appreciate its user-friendly interface and the quality of photos it produces. However, some users express concerns about the limited available memory and battery life. The phone's storage capacity is also a point of contention for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 84 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with a great price, it has everything you need and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent budget priced phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old is loving this ZTE Obsidian phone! It is feature rich for a budget price. Best Buy has it for the best price around.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life, Memory

    Rated 4 out of 5 stars

    Nice for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone, and I'm happy with it, but there are definitely some pro's and con's... PROs: -Easy to set-up -Able to call or send texts over Wi-Fi if you have a weak signal, even with the prepaid pay-as-you-go plan (TMobile) -Decent cameras -Good sound quality CONs: -It's only a 4 GB phone, no matter what they say at BestBuy, which is a bit limited. Do a quick search for ZTE Obsidian Specs and you'll see. -It's definitely a battery hog. With WiFi activated, battery does not last more than 2 days. Can do much better if WiFi is off. -I bought a 16 GB SD card, but I don't think you can move apps to the card unless you root the phone. I did manage to set-up the card as the default storage for pictures, so that helps. -Calls and texts over WiFi are not free, at least not with my plan.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Cheap smartphone well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartphone may be cheap, but it has all the features I need in a smartphone. The only thing that I'm not happy about is the internal storage. The VoLTE is a very welcome addition though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice size screen and operation system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone good quality good size screen and system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so easy to use, user friendly. And you can't beat the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Upgrad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my last pre-paid flip cell phone from Walmart. I kept it as long as it held breath. Broke down when the darn thing kept turning off. Best decision that I could have made. Should have done it sooner. Thanks, Best Buy! Sales dude was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement phone for my daughter. Couldn't be happier. Great storage, camera, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Good phone for child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a child. Got it for my son and he loved it. Not alot of memory on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone to use, really easy to use and good for beginners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T-Mobile Phone with excellent features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature is that it links with internet allowing no use of my prepaid minutes. This occurs when I am at home only.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandmother. Easy to use and large buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still getting to know the features this was a replacement because I had purchased an extened warrenty fro best buy. I will always to that for any products I purchase there because it paid off.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's economical phone put works great. Takes quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Decent phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy phone to use and decent camera. Just right phone for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 4 out of 5 stars

    good prepaid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, inexpensive prepaid T-mobile phone. Camera and call is good, too.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Good buy for starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a starter phone not enough memory on it to so u are limited to how many apps u can get

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok phone to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but yet workable phone if you just like to talk and text. Nothing too fancy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in-expensive phone, works well on the t-mobile network.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good smart phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a basic smart phone and this was just right for the price

    I would recommend this to a friend