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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 84 reviews

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85%
would recommend
to a friend

Customers are saying

Customers value the ZTE Obsidian 4G LTE's affordability, ease of use, and camera quality. Many appreciate its user-friendly interface and the quality of photos it produces. However, some users express concerns about the limited available memory and battery life. The phone's storage capacity is also a point of contention for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 84 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift and they loved it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is hard to set up, so I had to go back and get a different one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as my husbands first smart phone. So far not impressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok for the price. Bought it for my daughter. Not one that I wouod use myself but good for a child.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good backup phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good android phone, the camera is decent and I used it when traveling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last Long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I bought this phone for my son for a birthday gift. He had it for about 2 months. All of a sudden the receiver started to go out, He would have to turn on speakerphone for me to talk to him. This past Saturday I bought him a new and better phone, and switched service companies.(not blaming the service... Just the phone in general)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy return policy is awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones Aux port stopped working day 19 Best Buy only has 14 day exchange. Just wasted $70.00.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 10 yr old daughter nearly a year ago. She isn't exactly genial with stuff so I wanted something cheaper incase it got broke. It has survived many drops with zero damage. It maintains battery life better than my s4. She uses the wifi ti areas the Internet with ease and it has been a great choice for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone on sale almost half price, for my daughter could not be happier! Great for her use and does not cost alot of money too. Best of all works well with T-Mobile just insert the sim card from existing account and your ready! No down time or taking phone to store to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice. It has a friendly screen. I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is small, however, the volume is great. My kid is able to use it well, and it is a low cost replacement phone that I am satisfied with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a decent phone if you are on a budget or want a second phone if you dont want to take you high end device but want to still be connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it for her birthday! She really enjoys every minute of it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone sucks don't buy only had the phone less than month it won't turn on don't buy it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone for Children, clear screen and duarable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfect to my grandson, and he loved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not hear the other caller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not hear the other valet but they could great us. Fast internet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Ok phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i needed a phone fast since i accidentally cracked the screen on my old phone the LG G2. I wasn’t expecting much phone from this phone especially for the price. I figured i would buy it for the meantime until i can get a better phone. Well the phone is Ok for $60 but it’s not the best, you can get a windows 8.1 phone from nokia cheaper and it will run better IMO. I’m going to ignore the specs here and just mention that the phone is a bit slow. It can take a few seconds for it to load a simple app and some apps run slow. Resolution is ok, decent for the price but my biggest problem is the 4GB of built in storage. I figured i can just use an SD card and transfer my apps, but you can’t. The phone maker has disabled that feature and using a program to transfer the apps to SD won’t work either. I believe the only way to do it would be to root the phone. So basically you only have 4GB for apps which will run out fast. I would only recommend this phone to those who need one in the meantime but will be upgrading to something better soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Memory

    Rated 3 out of 5 stars

    Good phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for myself. After I got it I realized the memory is only 4 gigabyte not 8 gigabyte like it states on Best Buy's website. The camera and the Wi-Fi work very well. The battery life, however, is very poor. It uses about 20% overnight in standby. It would probably be fine for a child.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone for this price range.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations. The only problem is you have to click 5 different things to delete one text message. It is too time consuming for someone that texts often.

    I would recommend this to a friend
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