Customer Ratings & Reviews
See more imagesTCL - 50" Class 4-Series LED 4K UHD Smart Google TV (2021)
- Model:
- 50S446
- SKU:
- 6470246
Highly rated by customers for:
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
Top Mentions
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- Rated 4 out of 5 stars
Video quality
ShanelR Posted
Well I got this tv as a replacement for the new be that a had before and this one is a little bit difficult it keep jumping in an out to a different app sometimes but it's ok the video is 4k really good a bit too clear for me but its ok
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi ShanelR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 2 out of 5 stars
Don’t waste the money.
PaigeO Posted
Good quality but the screen randomly went black a year into owning it and couldn’t be fixed by restarting. I called the TCL manufacturing customer service and we walked through an hour of diagnostics just for them to tell me it was a month past expiration of the one year manufacturers warranty. I got DIY with it and opened the tv up (what did I have to lose? The tv was bought for $250 and was now trash). Somehow, one of the strip-cables connecting to the backlight popped out of place and made the whole tv screen black. I was able to place the strip-cable as BEST as possible. It’s not perfect but I don’t feel like spending more money to buy a new one. Plus, this is just for my hobby room so it’s not like guests are watching tv on it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi PaigeO,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support - Rated 4 out of 5 stars
nice picture
patricia Posted
i thought this TV will be better but all the apps are you have to purchase and can't connect my iPhone to TV. other than that it has a beautiful picture
I would recommend this to a friend - Rated 3 out of 5 stars
Not a fan of the brand.
HaleyM Posted
As much as I want to make a positive review on this, the only thing that I could say, that would be honest is it worked like a normal TV did all the things that a tv does. About nine months into having the TV it only turns on whatever it wants to. The customer service from TCL was not great. I had to jump through so many hoops if I wanted a new TV due to me, not having a warranty on the TV. I personally did try to do everything that they asked me. One of the requirements was having to send in a video of what the TV was doing, now how any normal person will send a video through an email did not work for them. I personally did not have the time, energy or the patience to figure it out. The brand is not my favorite, but Best Buy’s employees were very helpful. Trying to get me in a price range that I wanted but also still giving me a pretty decent TV option.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi HaleyM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
The TV
JuancarlosR Posted
No complaints . Great price . Great TV, most bang for the buck
I would recommend this to a friend - Rated 3 out of 5 stars
Broken
MatthewW Posted
Stop working after 9 months. The TV turns on but no picture. It has sound. I did all of the troubleshooting steps and it still refuses to work. It worked perfectly until out of nowhere it stops.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi MatthewW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
5 star user experience with this TV and remote
WendydD Posted
Very pleased, this is a great value and user- friendly tv and remote. Set up, and the directions in the manual, were relatively simple; I chose to decline the option to have Alexa search for me, I just prefer to use the search by typing method. The employees at Best Buy were helpful, so glad I shopped there and was able to get this the same day.
I would recommend this to a friend - Rated 4 out of 5 stars
Excellent quality for price
Ipad Posted
I bought this as open box for $160. Excellent quality for this price. 4K , smart TV and transforms 30FPS into 60FPS.
I would recommend this to a friend - Rated 4 out of 5 stars
Good enough.
Displayname Posted
Good for what we paid. The picture quality was good for led.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi Displayname,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 2 out of 5 stars
Didn't even last two years
Donovan Posted
I bought on black friday in 2022 and today (july 27 2024) in the middle of watching a video, the screen went black. You could still hear audio. The screen wont turn on and it only has a factory waranty of 1 year. I barely used it, never left it on, never dropped or damaged it, but now its a useless piece of junk. Dont buy it, even if its on sale. Dont waste your money. My 2014 sony bravia still works perfectly albiet dated... I will never buy tcl again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi Donovan,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 4 out of 5 stars
Its good for the price
Cori Posted
Picture, size, remote, apps... everything good... not fond of the speakers on it though
I would recommend this to a friend - Rated 4 out of 5 stars
50” for gaming
AllexiaP Posted
Got this TV on sale to connect my handheld to it to play some games at home. It’s better than I expected. Great picture resolution, great colors. Sound system is pretty solid too. It fits better in medium rooms, so if your room or dorm is small, I’d say get a smaller size.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi AllexiaP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 2 out of 5 stars
Good while it lasted
bjharris Posted
Picture and sound quality were fair for price point, however, the picture slowly started to go out after having it for only 1 year, after a few weeks of sporadic flickering the picture is completely gone and has sound only. Getting less then two years out of the TV even at the price point is disappointing and unacceptable.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi bjharris,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
Same quality half the price
JoeC Posted
One of 4 TCLs I own. Absolutely love the quality of the product and the price is half what other manufacturers charge. Great for streaming and gaming.
I would recommend this to a friend - Rated 4 out of 5 stars
Good budget smart TV
republicofheaven Posted
It's does what it needs to as a budget TV. If you don't need the best graphics it's a solid choice. If you have an Android, especially a Pixel, Google TV integrates nicely. Just don't expect much out of HDR if that's important to you.
I would recommend this to a friend - Rated 5 out of 5 stars
Great affordable TV
AnnaK Posted
2nd of this TV I bought, other one in my bedroom. Its great, good price for what it is, i have literally no complaints. If you want something extremely high end, this may not be it.
I would recommend this to a friend - Rated 5 out of 5 stars
Works great
EricM Posted
Have had it for almost a year and it has worked perfect. I love the fact i can use apps to watch whatever shows i want all on 1 tv. Definitely recommend.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi EricM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 1 out of 5 stars
Buyer beware - Broken After a Year and 8mo
MaxG Posted
Today is August 23rd 2024. I purchased this TV in December, 2022. Less than two years later and the tv flickers, and shuts the display off and renders itself useless nearly immediately. I know it’s not an expensive TV, BUT I find it ridiculous that it’s only lasted this long. My GF and I are not heavy watchers either so that makes it even worse. It’s not like we watch it everyday, or even very often. This tv is barely used and it’s already rendered useless on my wall. I will NOT be buying anymore TCL products. They’re junk.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi MaxG,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
If i only knew sooner
LeeM Posted
Best purchase in years, no fuss no hassle. Got rid of my firestick
I would recommend this to a friend - Rated 4 out of 5 stars
Good TV
JayJ Posted
I purchased this TV a little over a year ago and it has worked just fine. Sometimes the home screen glitches, but just turning it off and on and it goes back to normal.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi JayJ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support