Customer Ratings & Reviews
See more imagesTCL - 50" Class 4-Series LED 4K UHD Smart Google TV (2021)
- Model:
- 50S446
- SKU:
- 6470246
Highly rated by customers for:
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
Top Mentions
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- Rated 1 out of 5 stars
Purchase a warranty with this TV
Beto Posted
I bought this TV at the beginning of this year and one thing that I noticed it was slow to react to the remote control. It would also back you out of certain channels like Netflix and take you back to the home screen on its own. Then as of today lines started to show up on the bottom half of the screen and it some times blacks out and you can only hear the TV with a black screen. I wish I would have purchased a warranty now. Hope this review helps anyone when shopping for a new television.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi Beto,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
Great gift option
DevinW Posted
My mom received it for her birthday. She was very happy and it was a good price
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi DevinW,
Thank you for taking the time to provide your feedback. We're thrilled that your mom is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 1 out of 5 stars
Disappointed!
HemanP Posted
I have never had issues with any TCL except this one. I purchased it because I was migrating from Roku Tv to Google TV but this was a disappointment from TCL. The TV was laggy all the time but we put up with it because it was in my daughter’s room and she had limited time to play it. This TV died on us after year and a half. It just turns on with black screen and that’s all. It’s really sad that this product on sale was over $300 and it lasted just for the life of its manufacturer’s warranty. Now it can’t be replaced or repaired by TCL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi HemanP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support - Rated 2 out of 5 stars
True disappointment
Jenlyo Posted
Changes light settings in the middle of watching a show, goes back and forth from bright to low light. Frequently “crashes” going back to the Home Screen. Would not purchase again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi Jenlyo,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
A good tv for the price
StacyM Posted
Good TV. Easy to use. Use these TVs all the time for my short term rental properties
I would recommend this to a friend - Rated 4 out of 5 stars
Value for everything but the audio
Diego Posted
A good display for a marginally cheap price, but you're going to need a sound bar for this TV.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi Diego,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
TCL 50 Inch
ApurwaB Posted
Great Product and Pitcher Quality bought From Best buy with Awesome Deal
I would recommend this to a friend - Rated 1 out of 5 stars
Flickering and blackout
ShanaeG Posted
I have this TV less than 1 year now and today it started flickering and then blackout. When just turned on, it flickers at the bottom of the screen and then after about 30seconds the screen blackout. I can still hear sound but there is no display. I dont think it sould be malfunctioning so soon when i only watch TV on weekends.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi ShanaeG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 1 out of 5 stars
TV went dark after 6 months
issy Posted
DO NOT BUY THIS TV! Bought this TV December 5th 2022 and the screen just went black 6 months later. I tried everything google told me from hard resetting it to unplugging it from my wall for over 8 hours and nothing worked. The sound still works, and the LED light at the bottom is still responsive but the display is completely black. This should not be a problem after 6 months. Listen to the 1 stars reviews because it seems to be a big problem with this specific TV. I will be purchasing a new TV but im staying far away from TCL. SAVE YOUR MONEY
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi issy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 4 out of 5 stars
Good quality
GoodQuality Posted
So far so good! Good Quality so far! Has a lot of built in apps- I have no complaints! I bought a 55” for my room and living room - definitely affordable
I would recommend this to a friend - Rated 3 out of 5 stars
budget
Cyrid Posted
Good for budget bedroom tv with one of the best OS you can get in my opinion. The contrast is okay on the 50 inch but as I understand the other sizes do not do as well. Not the best, definitely not the worst
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi Cyrid,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 4 out of 5 stars
TCL smart assistant
MichaelV Posted
TV works good, annoyed that I can't turn on TV with assistant
I would recommend this to a friend - Rated 5 out of 5 stars
RusttTv
RustyTv Posted
It seems like a really good TV,it has a really good picture and the Google is really good
I would recommend this to a friend - Rated 3 out of 5 stars
Programing, software issue
BenjaminW Posted
Works as for as the tv is concerned, i have a fire stick on my. As the programing of the apps on the tv itself seem to have a clitch, after using for a while.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi BenjaminW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 1 out of 5 stars
TCL will not honor warranties
JamesB Posted
TCL has written in several loopholes and will find anyway possible to not repair or replace a device, even if you purchased an extended warranty through them directly. AVOID THESE TVS AT ALL COSTS
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Sham!
Ansh Posted
Like many others, the TV went black after just 13 months (suspicious!). No more warranty and their uselss customer care is somewhere is of no help debugging or solving the issue. I wish I purchased extended warranty. Just ignore this TV and thank me later.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi Ansh,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support - Rated 1 out of 5 stars
WORST TV EVER!!
Hugo Posted
This is the worst tv I’ve ever owned. It used to work great, I personally love android in a TV because its huge app catalogue but this tv only lasted 1 year and 2 months. I bought it new on January 24 2023 and today March 8 2024 it’s broken. I turn it on and it’s only a black screen with nothing on it, I’ve tried everything on my IT knowledge but nothing seems to work. I checked on the internet and 3 people on Reddit seemed to have the same isssue. Really I can’t believe it just lasted a year. I will never ever buy TCL again and will stuck with Samsung or Sony because the last Sony tv I had lasted for 10 years.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi Hugo,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
Great Tv For The Money!
Williams Posted
Great tv! My son still has his TCL for 6 years and it’s still going! So I trust this brand! Your getting a great tv at a great price!
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi Williams,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
Vary Good Sevice
Good product, vary good quality and custumer service sre vary professiinal
I would recommend this to a friend - Rated 5 out of 5 stars
New TV, happy experience !
ThomasJ Posted
Just Recently bought an open box 50 inch tcl tv and I am very satisfied with the purchase.
I would recommend this to a friend