Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 961 reviews
Rated 1 out of 5 stars
The tv sucks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv sucks. It over heated and cracked the screen.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Steve,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this sounds rather unusual. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Solid performing TV
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a solid tv, very bright, easy setup and easy operation. Google TV platform is great, tv response time is very good, picture quality is very good as well
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 4 out of 5 stars
Good Brightness and Color for a budget TV
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great budget TV for watching shows and movies. The brightness on the TV was pretty solid and a good color palette in my opinion. The audio from the TV was good enough but could be improved with a soundbar. Other than that the TV did go out in 3 months but overall the 4 series had a decent quality for a good price.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Reliability
Rated 4 out of 5 stars
Good budget option, but…
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Budget option for a TV at the time, but occasionally starts to freeze. Considering using my geek squad support to either swap or upgrade. Display, and sound are reasonable for the price
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi SiMa,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Ease of use, Picture quality
Rated 2 out of 5 stars
You Can Do Better Than This
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You pay what you get. However, I may be biased due to having bought this TV open-boxed, and my review will reflect that sentiment.
Price-wise, this is a great low-budget TV for it's price. Colors and images were pretty neat, interface had everything I needed, and overall, was easy to figure out and use.
However, within 8 months of purchase, the screen flickered out and stayed black, despite being able to turn on and play audio. Various internet inquiries led me to figure that the backlight blew out, and that it'd take specialized care to fix it-- of which, I don't think was worth the effort or money.
If you're looking for a cheap TV with decent imaging and maneuverability, TCL has your back if you're willing to take the chances of possible hardware failures. But as a suggestion: save your money for something a little more expensive but not prone to problems.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Michelle,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Great picture
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture,i bought this for my mom who had a Roku before this,nice picture not crazy about the remote cintrol or the home page setup
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Reliability
Rated 3 out of 5 stars
Avoid if you purchase with no protection plan
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture, limited sound and spotty reliability. This television constantly glitches and fades to a black screen. Luckily Geek Squad will be replacing under the protection plan.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Jackson,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you are already in the process of getting help. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Happy customer
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv, set it up for my aunt in her living room on stands . She is very happy with picture and sound quality
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
I like it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv, really nice picture and so many apps and it’s easy to use
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi LeoneIM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Google tv, Picture quality, Price
Rated 5 out of 5 stars
Can't beat it for the price.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't beat it for the price. Obviously it's not perfect but for this price range you can't go wrong.
Display: Great colors and high resolution - again not perfect. Not the deepest black you'll find in a display but outstanding for the value.
Sound: Loud enough to fill a room, however not the best range of highs and lows. But if you're an audiophile just get some external speakers.
Features: Google TV is amazing to use and this TV makes it snappy. Google TV has loads of apps to use on the Play Store and allows for loads of customizability outside of the Play Store (via sideloading) if you're willing to do the research. Google Assistant has the best voice-recognition that you'll find hands down.
I'd recommend this TV to anyone looking for a budget display.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Highly recommend TCL TVs. I had a 40inch smart tv and wanted to upgrade. Got the 50unch and i do not regret it one bit
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 3 out of 5 stars
TCL-0; Hisense 1
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this TCL TV in January 2022. After only months, it just stopped working, in that it would turn on, but the screen stayed 'grey'. There was no nothing... The thing just stopped working. I had purchased a service plan, so I was suggested to receive in replacement TCL in October... we ALLLLL know that wasn't gonna work!!! SO a wonderful agent by the name of "Michelle" found a comparable replacement in a Hisense TV. We've had it for about a week, and so far so good. I purchased another service contract... let's hope I don't have to use it.
Let me add that for the time we owned it, the TV worked fine.... until it didn't (without explanation)
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Google tv, Picture quality
Rated 4 out of 5 stars
Great value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv has a nice picture, what makes it such a nice set is that it uses Google for the interface.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good value!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture is good. It is a bit slow sometimes and I get error messages when streaming in different programs. The remote had to be replaced after 10 months because the original batteries were leaking battery fluid. Best Buy ordered the replacement remote (still waiting to receive it). For the money it is a good value.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Why I bought the TCL Television..
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV replaced a 2 year old 50 “ Toshiba that was bought for my 50 year old Nephew who is a veteran stroke victim living in an assisted living facility.
I did not buy the protection plan on the Toshiba so I bought the most cost effective television I could get at Best Buy.
I did buy the protection plan for the TCL tv.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Boone7777,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Solid TV
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV works fine started having audio issues after a couple of months
No, I would not recommend this to a friend
Cons mentioned:
Reliability
Rated 3 out of 5 stars
Short life span.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was good while it lasted but died on me out of nowhere just around the 2 year mark after purchase. I see in other reviews too that it’s a pretty common experience—the screen wouldn’t turn on anymore, just sound. I tried all the troubleshooting steps but no luck, the problem just got worse. Now it won’t even turn on at all. I expected it to last for at least 5 years, this is very disappointing.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Erika,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Budget friendly tv but too complicated google tv
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice affordable tv. However few problems. Cant connect phone or laptop wirelessly to tv. Its hard to pair bluetooth device. Overall average peformance. Picture quality is fine, sound is adequate for the average room size, used since 1.5 years and no problems yet
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi HkPatel,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Google tv
Rated 4 out of 5 stars
Great price, big screen, decent image
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I guess some folks are pretty picky about their tvs. Sure I like a nice tv, but not for $2,500. This model was like $240 and its great. I love the Google tv, you need to pay certain subscriptions but you dont really need cable tv service, just internet. I don't watch network commercial tv anyway.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv at even better price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv has a great picture and was very easy to set up. We purchased this brand because it was a very reasonable price. This is for our cabin so we wanted a good value, good picture at low cost. Great tv especially for a second home.