Customer Ratings & Reviews
- Model:
- 50Q550F
- |
- SKU:
- 6593222
Customer reviews
Rating 4.4 out of 5 stars with 536 reviews
(536 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelllent tv for the price. Picture quality is awesome.
I would recommend this to a friend Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it. Not 120 Hz but still great graphics. It does have slower memory, so you will have to be patient on start-up and loading. Works great for streaming and his Xbox Series X.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. I love being about to access any app
I would recommend this to a friend Rated 3 out of 5 stars
Its average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for the price, display is good but the processing is slow, delay in response, some times video hangs.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Mixed bag. Very mixed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Excellent picture, excellent customer service Con: The remote is slow, confusing and difficult to use. Also, I had to call Customer Service because the TV needed to be rebooted twice. Last, because this is a Fire TV, my internet provider couldn’t get their remote sinced with the TV. Less of a problem with a Roku TV. Everything is set up so that you wind up going through Prime for everything.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL vs Hisense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 50" TCL TV is alot nicer than the 43" Hisense. Even though the Fire TV program is more tricky than the Google. There's a better TV for the price.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad TV if you buy it for $200 but paying $300 is absurd, the TV looks great in high color content, I like it but when you have scenes with many details and dark details you will notice some giant gray and black pixels because the TV does not detect the image. In my opinion if you are looking for a TV to watch TV from time to time or watch news it is perfect, if you are looking for something to play games or watch movies look for something better, in the end I bought a (TCL QM7) and I loved it!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alexander,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
KINDA SLOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv is a little slow and some time is unresponsive. but its picture quilty is great.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AZP762,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nice picture but quit working in about 2 weeks,retuned to store and they ordered me a new one. I told them i would pick up at store after they placed the order they told me it would come to my house ,which I didn't want . So when it came it got returned unopened.cant honor a simple request i will buy somewhere else.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great value with good performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! Usually only buy samsung, but TCL seems to be really good for the price that they are selling them for. Definitely hard to beat these tvs when on sale.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for a great price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price! Only criticism is that manual is not clear how to change the sound settings to add a soundbar on the PCM. Perfecto after figuring it all out.
I would recommend this to a friendRated 5 out of 5 stars
TCL - 50" Class Q5-Series 4K UHD HDR PRO+ QLED Sma
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will definitely recommend to my family and friends
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mingo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
50" TCL TV. Good bedroom size.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaces very old TV. It's the perfect size for a bedroom. Speakers are not as good as expected
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Techy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Bought two
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dollar for dollar, this is a great tv. We bought one for us over the summer. We were so happy with it we have another as a gift for Xmas.
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV for the price but I got what I paid for. Picture quality wasn't as expected. The built in FireTv was a nightmare and very glitchy. It was constantly lagging.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I recommend this tv, is big and good image
I would recommend this to a friendRated 5 out of 5 stars
Extraordinary value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.#1: look at spec's. #2 look at price. #3 look at impressive screen . #4 look at price. #5. Just buy it. Enjoy
I would recommend this to a friendRated 5 out of 5 stars
BEST Firestick TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. For the money and the preset channels on the TV all you need is Internet. No cable.
I would recommend this to a friendRated 4 out of 5 stars
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far. Not the best sound quality but the price is right.
I would recommend this to a friendRated 2 out of 5 stars
Didn't like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When changing the channel the tv takes a long time to change. The picture seem to be fuzzy. I returned the tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Denise,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
