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Customer Ratings & Reviews

$259.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 546 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 546 reviews
  • Rated 5 out of 5 stars

    Great TV for a great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price! Only criticism is that manual is not clear how to change the sound settings to add a soundbar on the PCM. Perfecto after figuring it all out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    50" TCL TV. Good bedroom size.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces very old TV. It's the perfect size for a bedroom. Speakers are not as good as expected

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Techy,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL - 50" Class Q5-Series 4K UHD HDR PRO+ QLED Sma

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend to my family and friends

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mingo,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Bought two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dollar for dollar, this is a great tv. We bought one for us over the summer. We were so happy with it we have another as a gift for Xmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I recommend this tv, is big and good image

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV for the price but I got what I paid for. Picture quality wasn't as expected. The built in FireTv was a nightmare and very glitchy. It was constantly lagging.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisH,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Extraordinary value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1: look at spec's. #2 look at price. #3 look at impressive screen . #4 look at price. #5. Just buy it. Enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Firestick TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. For the money and the preset channels on the TV all you need is Internet. No cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Not the best sound quality but the price is right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price if it’s on sale. Could be crispier image, better sound, but it’s a budget QLED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good like the larger picture. Good pixel rate. Remote needs to be reprogramed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic 4K TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it as a gift. Haven’t opened it yet, but liked to view in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50’ TCL TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for a gift but I have never had anything defective from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store to shop in bastrop and personal are nice and very helpful. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quaity with a user-friendly system and nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size for what we were needing. It has everything you need and more

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When changing the channel the tv takes a long time to change. The picture seem to be fuzzy. I returned the tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Denise,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good quality and value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality of photo, worth the price. Great quality of product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    TCL fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture is great but speaker sound quality is terrible and the fire tv programming is terrible it has a lot of glitches that need to be fixed

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SuliEspinoza,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is great, and my sales representative was great

    I would recommend this to a friend
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