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Customer Ratings & Reviews

$259.99
Save $140
Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 546 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 546 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good service! Everyone was helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV for a friend for Christmas and he loved it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great QLED

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid QLED especially for the price it is at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tvs is nice and the offer was fantastic The warranty offer was fantastic too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv the only con is that the visual look more like a crisp movie look.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box order canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more for Best buy, I have ordered this open box, Best buy then canceled my order the next day after I had already been charged for it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your order. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and spectacle are truly stunning and has a great refresh on transitioning colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great TV purchase Perfect fit love it. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good this tv has been great so far, only have had it for a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lil tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this one instead of the other one I was looking at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Easy buying experience! Easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my girlfriend and she loves it and it is a huge upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Perfect Smart TV. Compatible with AirPlay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, very lightweight so it was easy to mount onto drywall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. User interface is easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a really nice design, the margins are really small

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love it!!!!!!!!!!!!!!!!!!!! Get one!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a tv and serves its main purpose. Main complaints are that if you want to use a mount it requires a specific one per the users manual. Also for some reason the colors seem to change during the same scene of a show.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. This TCL TV is compatible with most wall mounts that support a 200mm x 200mm VESA mounting pattern. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Ok bang for your buck b

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a nice solid tv, but nothing over the top. The remote and tv are both slow and I’ve found myself frustrated with using it. Probably won’t get a Fire tv next time, but it’s good money for the price b

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarnGoodDonuts,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    QLED for $200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for a QLED TV. Glad I made it in time.

    I would recommend this to a friend
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