Customer Ratings & Reviews
- Model:
- 50Q550F
- |
- SKU:
- 6593222
Customer reviews
Rating 4.4 out of 5 stars with 536 reviews
(536 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic, Affordable TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. This is my second TCL (one for me and one for my mom) and both have excellent contrast and color.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dorian,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Decent for the price; recommended but plz read
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a decent TV. The picture quality is very good. But this isn’t a “high end” model. So, the options for picture/display settings aren’t as advanced as what I’ve seen from YouTube videos on how to adjust the picture. I am unable to manually adjust the auto ambient levels. FYI, don’t play video games on this TV with the room lights off. The sensor will cause the screen to go from bright to dark based on how much the screen itself causes the light to be brighter in your room. I got a headache trying to play EA Hockey on this tv with the room lights turned off. The screen got brighter and darker just from moving my player up and down the ice. It took me several hours to find out why this was happening. I have almost all the “dynamic” settings turned off now and I keep the lights on when playing games. I never had this problem with a Sony. But again, this is a lower end model. Do some research on how to make the changes on picture settings. Companies dumb-it-down and a lot of people don’t realize that they don’t have to settle for the manufacturer’s settings. Another issue is, I’ve had it go “black screen” a couple times. This occurred when swapping inputs back and forth quite a few times while playing video games and wanting to change back to satellite. It feels like the computer processor got overloaded from having to think too hard and just “timed out”. Resetting the TV resolved this. But is this going to get worse? I’m waiting to find out and is why I bought a 3yr warranty. Currently DirecTv does not have a TCL code for this model. I have to use remotes for channel changing and then for volume. It’s frustrating. It is great to have all the options for video inputs and sound outputs. This was a major factor in my purchase. Hope this helps for someone who is considering purchasing this model.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Chuckles,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Worth it for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Picture beats most other tvs I’ve seen at this price level. The interface of Amazon is pretty smooth and I would suggest this tv if you’re not wanting something super special. Does the job.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my children's playroom, and I think it's great for what it offers and its price, I highly recommend it
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Black level
Rated 5 out of 5 stars
Amazing TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for $200. Does the job and good colors. Doesn't handle deep blacks too well. My use case mostly just streaming movies and shows with some gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy to install, connected my Xbox, Apple TV and switch and all 3 have great graphics and sound
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rush, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV. The image is great and the sound was better than I expected. This was great for my bedroom.
I would recommend this to a friend - Cons mentioned:Interface
Rated 3 out of 5 stars
You get what you pay for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up because it was the cheapest option. The picture is alright at best. The sound is basic, I would recommend an external sound bar. The Fire TV interface is mediocre. Better than a basic fire stick, worse than a Fire TV cube. It’s still not bad for the price. If you’re looking for a basic TV it will do nicely.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Travis,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good television, excellent image, I recommend it for a small room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Its a good tv for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As everyone knows, often times you get what you pay for. This tv will NOT compete with the likes of sony or samsung, but in the price range it does just fine. Compared to other entry to med level tvs, this one performs really well. I have mine eqiupped with an apple tv because i just hate how slow the internals are with a tv like this, so i can only speak on quality. The picture is good, but not great. For the price, id say its worth. Especially on sale
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, great sound! This was a fantastic purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good picture and sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This offers a fantastic price with excellent picture quality and superb sound, all at an affordable cost.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A lot of TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL has an amazing picture. It’s way more TV than I thought possible at this price point.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sleek TV for the patio.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture with vi!vid color and easy intuitive operation!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, perfect picture, good. Yes, I will recommend it to friends and family. images.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
TCL 50th TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new TV , Best Buy come through again. Thank you Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Love. it. looking to purchase another for my main cave.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very good TV for the price. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sports whatcher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the size, great for watching movies and sports
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, absolutely no problems with it and the picture looks great
I would recommend this to a friend
