The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 196 reviews
Rated 5 out of 5 stars
Customer Service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pam was very helpful. Like the TV. Like the FRAME feature.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking to purchase this as a Samsung frame competitor, don’t. The art mode function is hard to navigate, you have to manually turn on art mode (there is no motion detection sensor like the Frame has), and then when you do use the art mode function, after about 30 minutes it will automatically revert to the Google TV screensavers/ambient mode which is NOT the art you selected and has words on the screen. It entirely defeats the purpose of it being an “art” TV. I have reached out to TCL several times and have been told there is a way to turn off the ambient mode (there isn’t) and there is a setting to keep the art mode on indefinitely (there isn’t). We will be returning because there’s basically no difference between this TV and a standard flat screen since the art mode is essentially worthless. Hopefully they fix the issue because I liked that it did not have an external box like the Samsung Frame and does look well mounted above our fireplace.
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great love it, looks great in our room. Great picture.
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Great Matte Flatscreen
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our 2nd TCL TV, we also have a 65" ulta matte and we love both.
Hi user739121, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL again to be part of your family! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Amazing!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is very clean. The artwork also looks amazing!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much nicer than a regular black screen hanging on the wall. Functionally WAYYYY better than Samsung Frame. I have a Frame TV and it is extremely glitchy which is very frustrating for the price. Art mode for this TV might not be quite as nice as the Frame TV but everything else works better.
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Greater buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We Love it, we also purchased a sound bar for a better experience