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Customer Ratings & Reviews

$699.00
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Comp. Value: $999.99

Customer reviews

Rating 4.6 out of 5 stars with 196 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 196 reviews
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pam was very helpful. Like the TV. Like the FRAME feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Art mode function doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to purchase this as a Samsung frame competitor, don’t. The art mode function is hard to navigate, you have to manually turn on art mode (there is no motion detection sensor like the Frame has), and then when you do use the art mode function, after about 30 minutes it will automatically revert to the Google TV screensavers/ambient mode which is NOT the art you selected and has words on the screen. It entirely defeats the purpose of it being an “art” TV. I have reached out to TCL several times and have been told there is a way to turn off the ambient mode (there isn’t) and there is a setting to keep the art mode on indefinitely (there isn’t). We will be returning because there’s basically no difference between this TV and a standard flat screen since the art mode is essentially worthless. Hopefully they fix the issue because I liked that it did not have an external box like the Samsung Frame and does look well mounted above our fireplace.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ktp5,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it, looks great in our room. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is very crisp and clear. Very good quality. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been just few weeks but this has been a great buy for this price. Amazing video and sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing T.V!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim design, great features! It looks like a window so flat against wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase ! Looks beautiful on wall and picture is perfect .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AllisonH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Matte Flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd TCL TV, we also have a 65" ulta matte and we love both.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi user739121, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL again to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clean. The artwork also looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Samsung Frame IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much nicer than a regular black screen hanging on the wall. Functionally WAYYYY better than Samsung Frame. I have a Frame TV and it is extremely glitchy which is very frustrating for the price. Art mode for this TV might not be quite as nice as the Frame TV but everything else works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Easy installation, ease of use, great frame options!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Nxtframe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was perfect for our room. The picture quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin tv very easy set up and installation would definitely recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jburd,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Greater buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it, we also purchased a sound bar for a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi-app interface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality and love the Google interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frame I love how it sits on the wall. Overall awesome tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Art TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an amazing picture of art mode . I’m honestly buying 3 more tv just for decor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing slim fit TV. Very comparable to the Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, and I couldn’t be happier with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, love it! Looks great on the wall and can't beat the price.

    I would recommend this to a friend
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