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Customer Ratings & Reviews

Your price for this item is $389.99

Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 408 reviews
  • Rated 1 out of 5 stars

    If you want to be frustrated and upset by this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend the TCL TV . After spending 20 minutes setting up and Google account . After you turn it off for more than a day it would forget or lock you out of the Google account and to log back in you needed to verify your account but you can't get past the security verification because you can't select the things it shows on screen to verify no way to move the curser with the remote. Did all the recommended stuff no work.. so return it got Hisense all good now

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JazonL,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This is rather unusual for one of our TVs. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to write reviews but I am thoroughly disappointed. I bought this TV 2 months ago. Opened it a month ago to put in my new house. The screen sides slowly started popping off, not sticking to the TV and last night I came home to it completely off the TV. I contacted Best Buy customer support AND TCLs and nothing. "Not under warranty" anymore...? I try not to be a debby downer but this is hot garbage. Just splurge on a good brand, not TCL.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MRich,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to review your case to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Bought it on sale for my outdoor patio and am very happy with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this tv was reasonable. Picture quality is ok not the best but will get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for her graduation present and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. One criticism is that the screen is pretty glossy so not really good for high placements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed that TCL no longer partners with Roku for their TVs. We will have to get used to the Google.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dana,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and it’s been great so far almost two months now and it’s been a good purchase I would recommend this tv to family and friends

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Genegood,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    good quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th TCL TV. We bought it for the SuperBowl, so far so good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LuzmindaL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing buy at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy at Best Buy! The pickup was ready in 15 mins. They even helped me to load it into my car. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mssissy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and sales man extremely helpful. Would recommend this TV for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and nice size. Gets the job done and more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google tv very glitchy and annoying

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main gripe with this tv is that the Google tv interface is so glitchy and terrible. The Google home plug in is far superior to this. The TV will randomly switch to YouTube mid show and you have to reset and wait , sometimes multiple times in a row, before it goes back to normal. No amount updates and resets help the problem , just a bad black Friday deal tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TravisT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is in another level

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I ever had resolution is in another level even in the pixels you can see difference and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my choice and purchase and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bees Knees

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv turned out to be better than what i was expecting beautiful resolutions and a really great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, doesn't have that many options for apps like spectrum tv etc ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pool tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace in billiards room excellent choice without breaking the bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedt Buy, the best of the best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, fast delivery and great customer support. Highly recommend Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NormaR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support