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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 280 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 280 reviews
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this television!! It looks great over my mantel, and the colors are very vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets!! Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for movies and gaming - the different view settings are super easy to change and provide the right amount of contrast for whatever activity you’re using your tv for. Setup with Google home and AirPlay was also painless; 10/10 recommend as a wallet-friendly alternative to the other frame tv on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Picture Quality & Sleek Design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking and great graphic quality. I recently purchased the TCL 65" Class A300W NXTFRAME Series 4K QLED Frame TV, and I’m beyond impressed! The ultra matte screen eliminates glare perfectly, and the picture quality is stunning—vivid colors and deep contrast. It looks amazing mounted flush on the wall, like a piece of art. Setup took a minute but it was worth it. Highly recommend for anyone wanting a stylish TV at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Easy to use. Picture quality outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for sunny viewing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a Samsung frame TV that I love, but wanted to give the TCL frame a shot when it was on sale. I am very pleased with the picture quality and its ability to fight the glare coming from all the floor to ceiling windows in the living room. The Samsung frame might be a little brighter but it’s too close to call without a true side by side comparison. Plus, it doesn’t have the box to hide like the Samsung version, making install super easy. Extra points for including a frame with it, as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frame TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plush against the wall. Best value for frame TV. Good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clear smart TV I love everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frame, super easy to hang on wall. The google AI for screen savers is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a frame tv but did not want frame tv pricing. So far I have zero complaints. I like that the tv came with a mount, my only concern is when I need to move it and mount somewhere else it seems impossible to find replacement screws. I also wish I could dim the pictures you use for portait mode (haven’t looked into settings enough to see if I can). Best Buy was able to price match over the phone when price went down a week after purchase. The TV purchase was supposed to give me $25 for every $250 spent however Best Buy only gave me $50 when the TV was $900.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek Design, Horrible Sound Quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and antiglare is nice, the sound on this is horrible though. Having a sound bar is a must with this TV. My cheap $200 TV I had before this one had way better sound quality than this. The art isn't anything compared to the iconic "The Frame" TV. You can 100% tell it is a digital image, it's incredibly bright. All in all, it's okay, nothing to rave about. It was decently priced on sale, I wouldn't pay full price for this, and the overall style is very sleek which I love.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Michele,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Great quality picture. Easy installation. Flush mount. Sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and beautiful, all kind of bells and whistles, easy to connect and navigate to install use at least two people three is ideal and make sure if it's brand new, then MAKE SURE it is, best buy sold me an "open box" one when i aimed for brand new, i only noticed it at home after installing (box was ok) but TV it's self had a someone's else's account on it already..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV- possible complicated install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking tv- picture is beautiful! Install can be very difficult in tight spaces as you need to have the right angle to fit it on the bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! It looks great on the wall, the art is amazing and looks super realistic, and the overall picture quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV at a higher price than it is currently. I'm thrilled with it. Love the way it mounts to the wall to give that super slim look. I bought it for my office and wanted something that appeared more discrete and this TV was perfect. I'd put a picture with it but I'm still working on my furniture around it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, minor few annoyance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For teh price, the best one you can get. Was $800 while Samsung equivalent was 1200. Pros: cheaper, easy installation. Cons: no aftermarket frame, remote need to be pointed right at the sensor, dc cable goes straight at the wall as in need to do a hole in the wall/had to use the samsung one inhad for another tv for it not to push too much the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Television!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the TCL Frame TV so far, extremely thin and the included mount positions it flush to the wall. Really impressed with the picture quality when streaming. I wasn’t sure what to expect with the art mode but, overall I think it’s a nice added feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL A300W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV look very nice on the wall. Picture is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frame tv. The artwork and framing have really made a difference in how the “tv” in our living room looks. Makes the space look refined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many living rooms, especially ones with light or windows and where wall-mounted design is important, I’d give this TV 4 out of 5 stars. It hits a sweet spot between design + decent performance at a good value.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnitaA, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

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