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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 143 reviews

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  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 143 reviews
  • Rated 5 out of 5 stars

    Great t.v

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This t.v is amazing. Most amazing is tcls pre-programmed t.v stations put in to their own categories. The picture is amazing. I love the t.v. 85 inches.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Stanley,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Rivals a Samsung!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is phenomenal. It rivals a Samsung easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer now!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love out 85 inch TCL TV. Also love the customer service we received at Best Buy!!! Thanks for your caring service. Ruby you are a rock star… Victoria Texas Store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv I ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing tv the picture is perfect. The smoothest and brightest picture I’ve ever seen I love this tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture bad customer support from TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! This 85 inch model had broken speakers out of the box and TCL is not helping.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IKoniK,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great looking picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I wish it was a roku tv. But i will learn to like thia tv anyway.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blackout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked fine. Then after 2 1/2 weeks of owning it. It went out on me the picture that is. So I have a bad taste in my mouth about TCL tv’s. How does a backlight panel go out in 2 weeks

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AntoineH,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best value TV on market!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this TV up on SuperBowl sale and wow am I impressed! Don't spend exorbitant amounts of money on an OLED when this qm7k has beautiful deep blacks and it gets plenty bright. Excellent value TV. I have my gaming PC hooked up to it and I am constantly blown away by the picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the deep blacks in both movies and streaming content. With proper calibration, the picture quality improves noticeably. It does take some time to adjust personal color settings for TV and films, especially because the image quality can vary when using the TV’s built-in apps compared to using an Apple TV. With Apple TV, colors, image definition, spatial audio, and Dolby Atmos are clearly superior. One drawback for me is Google TV. I have never been a fan of it due to occasional instability, and in my opinion the interface and overall usability could be improved. The built-in audio of the TV is excellent. Bass and low frequencies are strong and immersive in Dolby Atmos content, even at a volume level of around 20. I highly recommend using noise-canceling headphones with spatial audio for both music and movies—movie lovers and music enthusiasts will really enjoy this feature. Overall, I am satisfied with this TV. While it is not one of the near-perfect models found at much higher prices, it delivers a very enjoyable high-quality audiovisual experience and is a solid choice for premium entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! We mounted it under the gable on our pool house and you can see it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned OLEDs, flagship LED models like the Samsung Q9FN and the Samsung QN90A mini LED. I wanted to go to an 85 inch and the flagship models in the more "premium" brands were just far too expensive. I took a swing on this 85 inch QM7K for $1499 and I don't see how you could beat it for the price. It's every bit as good as my 65 inch QN90A which was a flagship from 2021, but has much better blooming control. Image processing on the TCL can make the way it handles it's brightness a little strange. Sometimes it has excellent brightness on par or better than the Samsung which gets about 18-1900 nits in real content. Other times the TCL seems to be a bit dimmer overall but the contrast, colors, and just overall presentation stack up extremely well with way more wow factor at 85 inches. Don't hesitate, just do it. I doubt there's a better value out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent with deep blacks and plenty of brightness during the day in a room with a good amount of light. The speakers are better than normal TV speakers, but the soundbar still is way better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research on this tv and it definitely paid off. Delivery was great, installation was simple. After a few minor tweaks on the picture settings, this is an amazing tv. The picture, clarity and sound from the tv are worth it. This tv is lightweight and the single stand allows it to sit on my existing entertainment stand. It was also on sale, which was an added bonus. The tv does produce some heat from the screen, but nothing substantial. Highly recommend. Considering another unit in a smaller size for my den.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi California2019,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 85

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a Great Price. 4K content looks beautiful. Love that its ran by google. The TCL QM7K is a midrange QD-Mini LED TV for 2025 that offers impressive, high-end features and picture quality at a more accessible price point. It's a significant upgrade from its budget-tier sibling, the QM6K, delivering noticeably better brightness, contrast, and black levels. While it doesn't surpass the performance of more expensive flagship OLED or Mini-LED models, it represents an outstanding value, particularly for those who can find it on sale. HDR Is a little dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 in my book so far. Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great picture and online streaming options. It's very bright with anti-reflective screen coatings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a Samsung S90D that died on me after a few months of ownership. I was nervous going from an OLED back to an LCD but overall the picture quality on this is fantastic. I notice some small bits of blooming but I do not even notice unless I am looking for it. Overall very happy with this

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ShaunM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for its pricepoint. I bought a smaller TCL for a spare room a couple of years ago and was impressed with it. Researched this model and wanted a large screen for main living room. Grest picture, no lag or trailing witu fast motion/sports. Built in smart features are fast and responsvie. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new TV and the bracket I purchased made installation easy. I highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 85 inch TLC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic television , absoletely beautiful. Loaded with great features . The best for the price ! I'm a very happy best buy customer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane value...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to go for a 110", but holy crap this is fantastic. Colors are amazing, feature set is crazy, game mode is also fantastic. Would recommend this to anyone looking for a new TV with pretty much everything you could want outside of OLED.

    I would recommend this to a friend
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