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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 84 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality of the 85" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025). Reviewers repeatedly praised the exceptional image quality, exceeding their expectations. There were no reported negative comments regarding this product. The overwhelmingly positive feedback focuses on the stunning visual experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-84 of 84 reviews
  • Best Buy Employee

    Rated 3 out of 5 stars

    Tclqm7k

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with motion and picture issues but seems like a great tv otherwise.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Different Choice

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with the hisense TV instead. This one was a little more with less options and a lot of issues with the remote

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JessicaA,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help you better navigate the TV. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This product is far beyond my expectation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is stunning—crisp details and vibrant colors that really pop, even in a bright room. The Google TV interface is super smooth and incredibly easy to navigate. I have it set up in my living room, and it’s truly turned the space into a full-on home theater experience. For the price, it’s an unbeatable deal. I’d wholeheartedly recommend it to anyone looking to upgrade to a bigger, better screen—you won’t be disappointed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't bother, go with something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was broken, and the replacement has Bluetooth connection issues, and it won't connect to Google Home. Returned it for the newest Hi-Sense equivalent

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yippiekiyea,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

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