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Customer reviews

Rating 4.7 out of 5 stars with 543 reviews

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  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 543 reviews
  • Rated 1 out of 5 stars

    Dont get it delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good best buy customer service is a thing of the past. Took almost a month to get my tv delivered. Took 2 days off from work and they never showed up or called. Whole thing was a headache. Its impossible speaking with customer service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worst Installation!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Install service, Customer Service by managers NO help or try to reimburse me for my time and money I had to pay twice for my dogs at the dog day care for two installs because they screwed up my order. I WILL NEVER BUY FROM Best Buy AGAIN! Good luck trying to work with you.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bond,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting 15 days for the delivery of a TV that we buy and they call to run the delivery 10 more days because supposedly they don't have people to deliver, it's disrespectful to the customer and playing with people's money and time

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErickC,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Lasted a few days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted a few days. And the screen went bad. At least I can return it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StevenEFtL,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Horrible pixels everywhere watching dark seens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible TV any time black seems come on you see multiple pixels EVERYWHERE! Tye WiFi disconnects always

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottH,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Im loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for over a month and love it so far . Easy to set up . The picture is awesome. . No issue with it yet . Can not wait for football to start

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Bad Dwlivery. They cancelled my delivery twice and rescheduled it after 7 days each time.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NaseebR,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service on the phone is ridiculous, after being on the phone for over an hour, my issue is still not addressed

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Bigger IS Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Cant live without it! Worth it! It is very heavy, make sure you have enough guys to help you move it! Picture quality is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price Huge Screen Size The main selling point is obvious — 98 inches is massive. It feels more like a home theater than a regular TV. Perfect for movies, sports, gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV has it all!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a fantastic TV! After a recent house fire, we replaced everything. The space needed a large TV, and this one offers excellent picture quality and sound without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Replaced a in-home projector and I am very happy with the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture, ABSOLUTELY Love it,Got it on sale great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Q6 offers an impressive balance of performance and value with its 4K UHD resolution and HDR support, delivering vibrant colors and sharp details. The Google TV platform provides easy navigation and access to a wide range of streaming services and apps. It has a smooth and fluid picture with local dimming or brightness levels With its sleek design and impressive value, the TCL Q6 is a great choice for those looking for quality 4K viewing at an affordable price. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and a good product. I appreciate the patience and knowledge from the associate.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KevinJ, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV My husband and I love it. Awesome I will recomend this Tv to my friends and family

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DebraR, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I highly recommend, can't beat the price and quality for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LawrenceR, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery guys! So happy with my purchase! TV fits perfectly upstairs!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeremyG, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    What a buy! Get the TCL 7.1 soundbar too!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these big big screen 98" from TCL. It comes in a huge shipping crate, needs 2 people to set up and it's amazing!! Great value for the $$$. TCL 7.1 sound bar completes the home cinema set up. NFL, 4K movies are quite the experience. Highly recommended IMHO for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good business!! 98 inch tv just in time to watch Duke to win the tournament!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mykvzy336, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

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