Customer Ratings & Reviews
- Model:
- S4310
- SKU:
- 6537631
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the S Class 3.1 Channel Sound Bar's exceptional sound quality, encompassing rich bass and impressive volume. The product's ease of setup and user-friendly design are also frequently praised. Many appreciate its Bluetooth connectivity and the reasonable price point. Positive feedback highlights its compatibility with various devices and its ability to significantly enhance the audio experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and style would buy this again for sure!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
NA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and sound for the price. Really enjoy the sound
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ShantalB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound system for watching movies , playing games
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Alain,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar makes the quality of sound even better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Elizabethdj,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Hearing dialog
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just right sound for hearing dialog and not too big.
I would recommend this to a friend Get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only good thing is the price. I wanted a cheaper option for our basement setup than the Sonos I have but the price on this was too good to be true. Easy to set up but sound is really tinny and even annoying. Played with every setting for half an hour with a movie with good sound and just could not get it to sound decent. Planning to return it for a Sonos.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jesse,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Don’t Buy, Best Buy will not provide repair servic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had random issues with this product from day 1. The sound bar goes in and out, sounds like under water or slurred speech. I paid Best Buy to mount and install, yet they want me to unmount off my wall and bring it in the store. I don’t see how that will help with my sound issue with my TV. However they will not do an in-home service.
No, I would not recommend this to a friendLimited Soundbar that would benefit from an app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbars that don't have an app or connectivity unfortunately leave a lot to be desired. I have a dedicated theater room with a full on setup and know my way around audio. I bought this for my bedroom and it has a few issues that software updates and online recommendations haven't solved. There is a noticeable audio delay whether you use Dolby or PCM. Since this is a "dumb" soundbar there is no way to compensate. Secondly the subwoofer has a terrible crossover range. Straight up dialogue sends information to the subwoofer and sounds terrible. Dialogue should not cross over that low
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Matt,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Love the Bluetooth subwoofer. Had some challenges linking it to my TV but believe that is more a reflection of the TV than the sound bar
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
A good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the TCL sound bar. The only thing is there is no explanation on how the controls on the remote are supposed to work.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JCsacramento,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Nice value sound bar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine, a bit weaker on sound quality than I would like, but it was a great value
I would recommend this to a friend5 stars
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice cheap speaker. Easily connected to tv and able to disconnect pretty easily as well if needed
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jimmy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bass
False advertising
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cause the specs features said it has 1 hdmi output and 1 hdmi input. I was hoping for both cause i wasnted to hook my xbox series x to this and play games with it i also wanted to watch movies with the sound of this sound bar but i cant do that with one hdmi on the soundbar. I gave it 2 stars because the bass on this surprised me. Great bass good for music but 1 hdmi output.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Alright shows time delay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but has a time delay that can not be fixed
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy for being on sell basically was getting the sound bar.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StephenS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Quality
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best store in Katy always attentive. Always problem solving highly recommend!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bf789,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Good value soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my roku tv and remote cotrol compatible.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pricticalguy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be doing good. Connected to TV that is not used very much.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Vivian,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Not That Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not that great, but improvement from just listening from the TV it self.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Paula,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Not the best in its class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best in its class but it meets my basic needs in a small living room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SunKali,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support