The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 783 reviews
Rated 5 out of 5 stars
Square
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 10 of them before I like it improves our income
Thank you, MylesA, for your 5-star rating and positive feedback on the Square Terminal. We're delighted to hear that you found it to be a wonderful and efficient product. We strive to provide user-friendly solutions, and we're glad that the Terminal met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Square!
Rated 5 out of 5 stars
Square Terminal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Battery life is ok. Don’t forget to charge it every night.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried multiple Square terminals, but could not get them to connect reliably to my iPhone hotspot. So I was unable to use the Square terminal at two different trade shows.
At first, I couldn't connect at all, so I contacted Square's technical support. The first tech support person (someone named Robert) was a jerk. Among other things, he kept trying to blame my iPhone instead of doing any real troubleshooting with me. My computer was able to use my iPhone as a hotspot. So was my iPad. So clearly the problem was with the Square terminal. Robert repeatedly told me to contact my phone carrier for support. But my carrier had nothing to do with the problem. I repeatedly asked Robert to refer the matter to his manager, but he refused to do so.
Finally, I complained to Square's legal department and filed a complaint with the Better Business Bureau. That got me to someone else who legitimately tried to help. But he and his engineering team were unable to resolve the problem.
Interestingly, another vendor at the most recent trade show somehow got the Square terminal working ... temporarily. She didn't do anything I hadn't already done. The terminal just decided to cooperate for her. It continued to work after I got it home. However, when I tested it a few days later, it no longer recognized my iPhone hotspot no matter what I did.
Bottom line, the Square terminal does not work reliably with an iPhone hotspot, and Square is incapable of assisting customers with this problem.
Thank you for sharing your detailed experience. We're truly sorry to hear about the issues you encountered when trying to connect your Square Terminal to your iPhone hotspot and for the frustration you felt during the troubleshooting process. This is certainly not the experience we strive to provide, and we appreciate you bringing this to our attention.
We understand how important it is to have reliable equipment, especially at trade shows, and we're sorry for the inconvenience caused. While we’re glad to hear another vendor was able to get the terminal working temporarily, we recognize the need for consistent functionality.
Your feedback is invaluable, and we’ll be passing this along to our team to ensure we’re improving both our product and customer support. We hope we can regain your trust in the future and provide a smoother experience moving forward.
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We're thrilled to hear that the Square Terminal has been a valuable addition to your business, enabling smoother and faster transaction processing. Thank you for choosing Square!
Rated 4 out of 5 stars
Easy to use card reader
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well on wifi. In rural areas it can be a struggle.
Thank you for your feedback on the Square Terminal. We're glad to hear that it works well on Wi-Fi. We understand that connectivity can be challenging in rural areas. We're always looking to improve, so your input is valuable. Thank you again for sharing your experience!
Rated 5 out of 5 stars
My need
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy to use my rewards for my need and I buy what I need , thanks