Customer Ratings & Reviews
- Model:
- A-SKU-0584
- SKU:
- 11912435
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
The terminal the credit card their purchased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to know this is what the thief who stole my credit card number purchased. Stop reminding to review this. Best part is Best Buy doesn’t ID their customers who buy online and pick up in store.
No, I would not recommend this to a friendCredit Card Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item. Works well. Never had any problem with it.
I would recommend this to a friendBrand response from Square
Posted .We appreciate you taking the time to share such positive feedback!
Skip the Square
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the machine itself, but really hate Square and the way they treat business owners that use their product/services.
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for sharing your feedback. We’re glad to hear you love the machine itself, but we’re sorry to hear that your experience with Square hasn’t met your expectations. We take all feedback seriously and strive to support our business owners as best as we can. If there’s anything specific you’d like to share or any way we can assist you, please don’t hesitate to reach out at squareup.com/help/contact, or by sending us a private message on our social platforms.
Don't purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on August 21,2025 and the unit has been having issues all week. Black screen and customer service has not been helpful at all. This is my 2nd unit, the first only lasted 2 years.
No, I would not recommend this to a friendDirections with square
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The square doesn't have very good directions that come with the device on setting up everything. Also, it is very hard to find out where a link is so you can add it to a business/personal website.
No, I would not recommend this to a friendSquare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work unless you have a very strong wifi connection
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for sharing your experience with the Square Terminal, TDiamond. We appreciate your feedback. The Square app requires constant internet connectivity via Wi-Fi, Ethernet, or mobile data (like 4G, 5G, or EDGE) for optimal functionality. In case of interruption, Offline payments allow card transactions for up to 24 hours offline (https://squ.re/3bvPlvD). Due to device and location differences, we can't suggest a specific internet solution. For tailored advice, consult a network specialist or your wireless provider.
High processor fees
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised but rate on Square is higher than other places
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for sharing your feedback, ChrisR. We appreciate your acknowledgment that the Square Terminal works as advertised. We understand your concern about processing fees. While we aim to provide competitive rates, we also value your feedback. Your satisfaction is important to us, and we'll continue working to enhance our services and offer the best value. If you have more insights to share or if you have questions, please don't hesitate to reach out squ.re/contactsqsupport. We're here to support your payment needs.
Square is a “WOKE” company. Do Not Purchase!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Square is a “WOKE” Company! They Cancelled my services because I sell guns and ammo. Had I known this before hand I would not have purchased a$300 item I can no longer use. They should at least offer me refund.
No, I would not recommend this to a friendBrand response from Square
Posted .We're sorry to hear about your experience. We strive to provide a platform for various businesses. However, we understand your concerns. Please check out this article for insight on Prohibited Goods and Services: https://squ.re/2pRo63w. Your feedback is important, and we're here to help resolve any issues you may have encountered.
Decent machine.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit functions well but their (Square) service is questionable.
No, I would not recommend this to a friendBrand response from Square
Posted .We appreciate you reaching out with this feedback. We would love to get more details on our service and have an opportunity to turn your experience round. When you have a moment contact support at 1-855-700-6000 squ.re/contactsqsupport.
Mrs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow Constant updates Not as great as some systems.
I would recommend this to a friendBrand response from Square
Posted .Thank you, Julia, for your feedback on the Square Terminal. We apologize for any inconvenience you've experienced with the device. We're constantly working on updates to improve the functionality and performance of our products, but we understand that frequent updates might not be ideal for all users. Here are some common Square Terminal troubleshooting steps https://squ.re/2t8AvVp. We value your input, and your feedback will help us to continue refining our products.
Square Terminal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked pretty well, I've only had it for a month, and now it's not charging.
I would recommend this to a friendBrand response from Square
Posted .Oh no! We're sorry to hear you are having trouble with the device. Please check out our troubleshooting guide here: https://squ.re/3hmPAZH
If you still need assistance, please feel free to reach out to our team for one on one support: https://squ.re/3CrXkmg
T
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time you were able and I didn’t have a chance
No, I would not recommend this to a friendTerminal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can you please replace any of these items by october 31, 2025
I would recommend this to a friendOnly few months stop holding charge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't hold a charge after 5 months.. so i have to buy a new one because the replacement took a while to sending.. Make a trouble on a business when terminal not holding a charge
I would recommend this to a friendBrand response from Square
Posted .Thank you, Jorence, for sharing your feedback. We apologize for the inconvenience caused by the Square Terminal not holding a charge after just a few months of use. We understand how this can disrupt your business operations. We're committed to providing reliable products, and we'd like to assist you with a prompt replacement. Please contact our customer support team so we can address this issue and minimize any further disruption to your business squ.re/contactsqsupport.
Service was terminated after 8 months of use!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months of use, Square decided to just cancel my service and did not provide any reason for doing so! In their email they said "for privacy reasons we can not disclose any information for terminating you account". Now I have to scramble to find another service to do credit card transactions! Not Cool Square! Don't buy this product!!
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for reaching out to us. We understand that having your account deactivated can be a frustrating experience, and we appreciate you taking the time to share your feedback.
While we’re not able to discuss specific reasons behind account deactivations on this platform, what we can share, is that this decision is only reached in cases where there is a breach of our Terms of Service. For more information about our policies, please review our Terms of Service on the following page: https://squ.re/3y7CYAR.
Thank you again for providing this feedback, and we wish you all the best moving forward.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing subcribtion. Everyone in my family is loving it.
I would recommend this to a friendBrand response from Square
Posted .Awesome! We appreciate your feedback :)
card reading unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and a great upgrade to my shop thank you
I would recommend this to a friendBrand response from Square
Posted .Great! We appreciate your feedback :)
Does not connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device will not connect to my payment accounts.
No, I would not recommend this to a friendBrand response from Square
Posted .We're sorry to hear about the connection issue you're experiencing with your Square Terminal. Connectivity problems can be frustrating. Here are some basic troubleshooting steps https://squ.re/2t8AvVp. If the issue persists, please give us a call squ.re/contactsqsupport.Your satisfaction is important to us.
Works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use these in my 7 stores. I did need a back up for emergency in case one fails. They seem to work fine.
I would recommend this to a friendBrand response from Square
Posted .Thank you for trusting us with all 7 of your stores sales. We appreciate you sharing your experience with other sellers.
Device stopped working. Won't power on.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just 1.5 months of sparse use at my business. The 15 day return policy isn't helpful. Buy the warranty or use Amex for your purchases. GREAT NEWS! Square finally updated the terminal to include appointment checkouts. Yay
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for taking the time to share your feedback. We’d love to make your experience a 5 star one! Please don’t hesitate to get in touch by phone or email if you still need a hand: squ.re/contactsqsupport
