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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 7 reviews

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71%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the sleek look of the Freedom Collection 19.6 Cu. Ft. Bottom-Freezer Built-In Refrigerator with Ice Maker. They appreciate the clean and sleek design of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and perfect size This product is one of the smallest microwave

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Complex installation

    Rated 3 out of 5 stars

    Installation needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator itself is a beauty. Built In. Spacious, well designed unit. Thoughtful details. Only negative is installation: complex, difficult, poor tech support. Thermador ?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Helpful staff, Sleek look

    Rated 3 out of 5 stars

    Great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thermidor products we purchased look great and function fantastically. I’ll purchase was made with no problems at all. Sales people were very helpful and informative, able to answer all questions without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Organized, Spacious

    Rated 5 out of 5 stars

    The best refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most beautiful and practical fridge. I get some many complements. I used to lose food on my old standard fridge, but now barely any food goes to waste. You can see everything you have. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleek look

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks and works great. We love it and would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sleek look

    Rated 5 out of 5 stars

    Beautiful High End Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice investment to my property. I love the clean and sleek look.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive, Ice maker issue, Poor freezer design

    Rated 2 out of 5 stars

    Horrible design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the refrigerator for 5 years. It has been reliable but the freezer design and ice maker are horrible. Ice spills over into the back of the freezer, preventing the door from shutting. The only solution is to remove everything, take out the top drawer, and use something to get the ice out out. We need to do this at least 1x per month. It's ridiculous for a $9K appliance.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello JohnE, thank you for your review. At Thermador we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-735-4328 for real-time support. Thank you. thermador

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