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Customer Ratings & Reviews

Your price for this item is $1,999.00

Customer reviews

Rating 4.2 out of 5 stars with 10 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 3.9 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers have good things to say about the Sapphire dishwasher's cleaning performance. Many reviewers highlight its excellent cleaning ability, noting that dishes, glasses, and even pots and pans come out sparkling clean. The dishwasher is praised for consistently delivering superior results. Overall, the feedback points to a highly effective and satisfying cleaning experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 4 out of 5 stars

    Gorgeous dishwasher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans and takes care of dishes nicely. Often times the dry cycle is hit or miss on a complete dry. Not as quiet as made out to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highest quality service and best products available. Highly recommend Best Buy and Ive been using them for decades.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, but it's loud and is the worst fingerprint and stain magnet I have ever seen. Simple water stains are impossible to get off of the front door. It's rated at 44dba, but is much louder than the Samsung I had before that was rated the same. Makes annoying loud rhythmic swooshing, almost clicking sounds. The drain pump is sometimes very loud, almost roaring, other times it's quieter. Like I said, it cleans very well though. However, after a 3.5 hr cycle and a night of drying, there is still water at the top of some mugs and water condensation on the back of the machine. Still deciding whether to keep this "premium" appliance for the outrageous price. Guess this is what "Made in USA" label costs these days, but all the quirks described above make it a questionable value proposition. Maybe it lasts longer than Samsungs and LGs, but I'm not sure I want to find out.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Thermador Customer, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. Please note that all Thermador dishwashers use a condensation drying process. The use of rinse aid helps the condensation drying process by reducing the surface tension of water, thus encouraging water to run off dishware effortlessly to help create an optimal drying experience that reduces the chance of spots and other leftover residues. If you have any questions regarding service, please contact our customer service team at 800-735-4328. thermador

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Cleans everything 99.9% of the time. Love the indicator of time remaining that shines on the floor. Better to buy it with the themador bundle to save $$ rather than buy it as a stand alone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and cleans well too! Cool light display on floor shows status of cycle

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Outstanding Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermador makes incredible dishwashers! It cleans extremely well and all dishes, glasses and pots and pans come out looking like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean and sleek look, functions well, a bit difficult to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this nachine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the app on my phone. Especially when I forget to run on machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is one of the nicest dishwasher I’ve had!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Veteran

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not dry glassware, terrible job, way over priced, a bad product

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hi JimR, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-735-4328 for additional real-time assistance. Thank you. thermador

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