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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    GPU mounting not well designed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this computer twice in a row and had to return it both times. The gpu didn’t work either time. The first time it wouldn’t boot at all, and the second time it would boot but my screen kept flashing or just remaining black. There’s a design problem where most of the weight of the GPU is directly on the PCIE slot, so I think it’s just very fragile.

    No, I would not recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      we apologize for the experience you had with our product. In the future feel free to reach out to our customer service team and we will help you to the best of our ability.

      Best Regard,
      Thermaltake Support

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