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Customer reviews

Rating 2 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Graphics card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a system that was advertised to ship with Nvidia graphics cards and an Intel motherboard, but I have received an Asus white graphics card instead of the Nvidia model, along with an Asus motherboard rather than the Intel one. While I understand that supply chain issues can arise, I believe it is important for customers to be informed about any changes to their orders, especially regarding key components like graphics cards and motherboards. This lack of communication made the situation frustrating, as I had also purchased accessories to match my original setup, which is predominantly black. Also the motherboard is Asus instead of Intel

    No, I would not recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello

      Intel and Nvidia are chipset makers, not manufacturers. Asus is the manufacturer that took the Intel and Nvidia chips and made them into hardware that we then used. You got an Nvidia graphics card from ASUS. You got an Intel motherboard from ASUS.

      Best Regard,
      Thermaltake Support

  • Rated 3 out of 5 stars

    Dissapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White asus graphics card instead of the nvidia that was said in specs.

    No, I would not recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello

      ASUS is the manufacturer, Nvidia is the chipset. Your GPU is a Nvidia gaphics card, manufactured by ASUS.

      Best Regard,
      Thermaltake Support

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