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Customer reviews

Rating 3.7 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    Thermaltake Toughair 310

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation as performs as stated. Keeps my I7-9700 cool as a cucumber!

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your CPU cooler. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my i9-12900ks under 70 degrees at high loads would recommend

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your cooler. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 1 out of 5 stars

    Horrible Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and last time buying ThermalTake products. After waiting a million years for delivery, they sent me all the wrong hardware for install despite claiming the board is universal. My $180 board is 100% compatible with this product. Their customer service team ghosted me and I had to spend another $20+ for the right hardware. I will be avoiding this company at all costs going forward. They do not care about their customers. I look forward to their generic, useless reply below.

    No, I would not recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      Sorry to see this was your experience. If you still have the product, try reaching out to our support team specifically for North America. If something is not compatible or you are sent the wrong hardware, we definitely have processes to assist with this with very few reasons why we wouldn't be able too. If you do not, we understand your position.

      https://help.thermaltakeusa.com/hc/en-us


      Best Regards,
      Thermaltake Support

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