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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1449 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Mate (2020) 4-Pack's ease of use and wide range. Many appreciate the small size, replaceable batteries, and reasonable price. While some found the volume could be improved and experienced occasional connection issues, the positive feedback on ease of setup and key-finding capabilities outweighs these concerns. The product's ability to locate keys and phones, even when on silent, is a significant advantage for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,449 reviews
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. Not sure they are what I was looking for. They are bulky and have to subscribe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work decently. I’ve had several instances where my keys were misplaced in my house and it didn’t alert. Decent buy, just don’t pay too much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for dogs or is it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works only with blueetooth. I wanted one for my dog when he runs away. Is not good for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I was hoping. The tracker loses signal even when the tile is next to my cell phone. I will never purchase this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not always find my phone, but works after continue pressing the button

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Tile Mate Location Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to use these devices for several different items. Unfortunately, they were a huge disappointment. They did not locate my smartphone, nor did they find my wallet or keys. The output volume of the little devices was negligible. Very sorry to have to report that are worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They need to sue Apple

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until Apple dropped their copycat version. Now it doesn’t respond to Siri commands properly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it But if your thing you wanting to track is far you won’t get the location unless you pay for a subscription

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom and she can’t figure it out. Not user friendly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    3 out of 4 Came Apart or Broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the original that did not have the battery that you could change so I was excited for this version in which I could change the battery. As you can see, I purchased them for Christmas and now it's July and we only have 1 that works. The other 3 have come apart.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Track location but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good way to track things but doesn't really give updates whenever locations change.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They work great but bulky.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are bulky. Not horrible., but bulky none the less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe get another product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh, it does what it’s supposed to but doesn’t really excel in anything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't offer a review, it's a Christmas gift. No problems encountered with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good range

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works good for lost keys but not very big range. Need a subscription For key features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would prefer if there wasn't a yearly subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Tile products but the yearly subscription is something that I am not thrilled about.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    tile ontworking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tile nice installation is ok. finding the items ok. finding key, sound can be turn off and on, ok from tile finding the cell, sound comes on but can't be turn off. some garbage on the program, makes hard to get around. comes with scam to buy the extra future, that might rarely be needed' the program itself is plain and simple with some issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    MAD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IIM SORRY BUT THESE SUCK! WHEN THEY FIRST CAME OUT THEY HELPED ME SO MUCH BECAUSE I LOSE MY KEYS AND WALLET ALL THE TIME. IT'S BECAUSE OF MY SHORT-TERM MEMORY FROM MY STORKE. NOW THAT THERE POPULAR THEY SUCK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ended up giving it away.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    200 ft is relatively nothing. Mainly if you were to lose your stuff at home.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone battery drained 12% in an hour with no use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of battery that this app consume in my phone is ridiculous, the app needs to track the Tile location constantly and the phone GPS is actively working with no sense, something is missing

    No, I would not recommend this to a friend
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