Customer Ratings & Reviews
- Model:
- RT-16004
- |
- SKU:
- 6287749
Customer reviews
Rating 4.6 out of 5 stars with 643 reviews
(643 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Mate & Slim Combo (2018) Item Trackers as easy to use and install, with a convenient size ideal for keys and wallets. Many appreciate the multi-pack value and the ability to track items via the app, although some experienced challenges with battery life, sound volume, and occasional connection issues. The tracking feature, while helpful for locating items, was noted to have some inconsistencies in accuracy. While the design is praised for being slim and discreet, concerns were raised about the trackers' durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fantastic Product!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great need is being filled by Tile!! Great products and very useful!!! Love being able to find my keys, wallet, phones, you name it I can now find it!!!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Helpful little devices, not without their flaws.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for getting to know where things are, however, if you were expecting an alert if you got too far away from your stuff, you’re going to be disappointed. The closest thing Tile can do is tell you if you leave a pre-defined place (like Home or Work) without your things, but you’re out of luck if say, you forget your wallet at a restaurant, you’ll only realise far too late. Tile Slim has worked consistently for me, however the two Tile Mate in this kit have died on me, only to realise 28 days later (tile shows a banner in the app). Got one of them replaced under warranty and the other just died shortly after. I like the app and customer service, but the hardware has been hit or miss.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Anxiety level decreased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An impulse after a recent uptick in misplaced essentials. Easy installation process and when deployed to prove its worth... Value: PRICELESS
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY- IT EASILY BREAKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased tile mates for my kids, nieces and nephews for Christmas, and within a week of being used, one of them broke off my daughter's key chain. They are not durable products. Even worse, per the Tile company "physical damage isn't covered by warranty." No replacement for a product that has been used for a week and broke doing it's primary function - hanging off a key chain. But they did offer me a discount on a new one - how nice. Avoid this product! Per Tile: Our Tiles were built to last and are made of materials that are both light and durable. That said, there may come a time when you find that your Tile has suffered damage that renders it nonfunctional. Unfortunately, physical damage is not covered by the warranty. In this particular situation I can offer a 20% discount towards another Tile purchase. I'm sorry that this has happened, though I do appreciate your understanding.
No, I would not recommend this to a friend- Pros mentioned:Range
Rated 4 out of 5 stars
THEY DO WHAT THEIR SUPPOSE TO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this pack for a friend of mine and ended up keeping 2 Tiles for myself. I put 1 in my wallet and 1 on my keys. I must say they do the trick as I have been notified several times that I left my keys or wallet behind after traveling a certain distance from each Tile. Its also nice to be able to locate your items from the app if needed. Also, very easy to set up within about 5-10 minutes.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Sound
Rated 4 out of 5 stars
More tile the better!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the slim for my passport holder, I always worry that I will leave the house without it and missed my flight, now I just have to ring it before I go. This is a 4 pack with the new Mate, the Mate is quieter than the Pro but still works good. The app is easy to use and the tiles are easy to pair.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for forgetful people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always always always lose my wallet and keys. Having the slim in my wallet and the mate on my keys has been great for me. One time, since I've gotten them, I was unlocking my car so that I could put several items from the grocery store in. After helping my daughter in the car, I found that I somehow misplaced the keys so I could turn the car on. I looked in every pocket but nothing. Out came my phone to call up the app, and it turns out I had put the keys in one of the grocery bags by mistake so that I could have both hands free to help with the car seat. I also love that if you have your keys but lost your phone, you can press the button to make your phone ring. And the replaceable battery means that it will be of use for some time.
I would recommend this to a friend - Pros mentioned:Ease of use, Tracking, Value
Rated 5 out of 5 stars
Tile Mate Trackers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very user friendly, easy to set up, can track wallet, phone, keys. The 4 pack is the best choice, great price and can share with spouse.
I would recommend this to a friend Rated 4 out of 5 stars
Great start!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After losing my keys and spending a long time looking for them before being able to leave for the holidays, I was given this. As soon as I could I downloaded the app and set this product up for my keys and other items. The app is super easy to download and use. My problem is that the way you find your item is by going to the app and then hitting the "Find" button for the device you want to find. Tile "finds" it by playing a little tune that comes out of the Tile. That's nice, but it isn't helpful if you're in a loud room, are hard of hearing, or have other audio issues like that. There is additional help to find it on your phone visually, but that costs more money after a trial period. If we could fix those issues, this device would be perfect.
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Battery life
Rated 5 out of 5 stars
Great product at a fair price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Tile before and loved it. When the battery died I decided to get a 4 pack. I really like the Tile slim. I keep it in my wallet and I’ve already used it to find it when it got lost in the house. Hopefully, these aren’t something that you will use often, but when you’ve misplaced your keys or wallet, they are AWESOME! Also, the slim is very slim and I don’t even notice it in my wallet.
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
Simple and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There took about all of 5 minutes to set up after downloading the app. We bought these for 2 reasons, to take a place in our luggage so that would could easily track it (make sure it’s on plane) and also to place in our wallets when we are in Europe to be able to find each other (my wife and I) in crowds or pick pockets even. These are easy, and work great.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Great way to keep track of items!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The slim tiles are great for a wallet or purse and the mates are great for keys, backpacks, and other bags. The mates’ batteries are now easy to replace!! The slim tile batteries can’t be replaced, but they last 3 years (per tile packaging). I travel for work, so I love that I can track of my belongs just in case I leave them some where!
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Battery life
Rated 5 out of 5 stars
Fed up forgetting where you left you wallet...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tile pack is great. This is the updated pack with replaceable batteries, and the slim units that easily fit in a wallet or purse so you can track these thinner items. This was bought as a replacement for my original Tile's as the batteries were dying after a year of use.
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
Life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you have kids you always seem to misplace your keys or phone, with this finding them is as simple as opening the app on your phone, Lose your phone just grab your key ring and hit the button on the tile and find it immediately no more tearing the couch apart and looking in toy boxes.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Great Gift!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son forgets his keys all over and he has used Tile in the past. His old one was dead so we purchased this one to replace his old one. This works great if you misplace your keys or wallet often.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Dont lose your keys anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do you lose your keys often? Well this is a great tool for finding them. Got it for my father often misplaces the keys. Installed the software on his smart phone, and put a small tile on the key chain. Then we tested it few times, and software found it each time.. cons, only works in about 30 feet or so.. you cant be home and try to see if you left them in the car in the parking lot.. you have to have internet you can walk around and locate them.. easy to set up.. works overseas as well.. they are not that cheap but definetely good option if you need such thing.. (last year i had bought sharper image version it didnt work overseas)
I would recommend this to a friend - Pros mentioned:Ease of use, Value
Rated 4 out of 5 stars
Good for people who lose things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my parents for Christmas, because my mom always loses her keys and my dad is always misplacing his phone. The tile has a button that will ping your phone, which is a great feature. These are a cheap way to prevent headaches down the road.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value pack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that the newer Tiles have replaceable batteries (except for the Slims), so I didn't hesitate to get these when my old Tiles ran out of juice. This pack is a great value for what you get, and while I haven't needed to find a lost Tile very often, it's always worked as advertised. I keep the Tile app open on my phone all the time, so when I get a message that I've helped someone find a lost Tile I feel good about participating in the community. I keep a Tile Mate on my keyring, the Slim in my wallet and the others on other valuable items. The small cost is worth the ability to quickly locate a temporarily misplaced item, even if you aren't the sort of person that easily loses things.
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
Great little tracker!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this on my keys, ID badge and wallet, and downloaded the app on my phone. Saved me several times from being late to work! Just a click and I can find my keys, badge or phone. Simply amazing! Thank you!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Will buy again!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I got these to keep track of my keys and items! I got these on sale too so it was a really good deal. Easy app use and linking to your phone too. Would buy again!
I would recommend this to a friend




