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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1128 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,128 reviews
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a cleaning company and let me just say this vacuum is absolutely amazing! The washer fluid smells amazing! I recently did a new construction home and it got all the saw dust up and left the floors sparkly and clean!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Nadia, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your smart cordless floor washer!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Nadia and welcome to the Tineco family!

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight of the unit is very manageable and doesn't feel like a cheap built machine. The suction power is great. The floor washing rollers seem to work very well. All around I would say this is a great product.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to leave such a detailed and positive review. We are delighted to hear that you are enjoying your new machine.

      We are especially pleased that you highlighted the manageable weight, the solid build quality, the great suction power, and the effectiveness of the floor washing rollers. It’s fantastic to know that these features contributed to your overall impression of it being a great product.

      Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the purchase. We have a 2000 sq ft home and are able to clean in one charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for cleaning the flor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for cleaning, you can wash the floor. Very easy to used

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are enjoying the excellent cleaning performance of our product, especially its effectiveness in washing the floor with ease.

      Your satisfaction is our top priority, and we are grateful that you chose our product for your cleaning needs. We will continue to strive for excellence and work diligently to improve our products to better meet your expectations.

      If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to assist you.

      Thank you once again for your kind words and support.

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very handy and it is cleaning the dirts in my Hosue living room , bathroom tiles very well . Feeling clean and odor free when ever I use this prodict

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that you find our product very handy and effective at cleaning dirt from your living room and bathroom tiles. It’s great to know that it leaves your home feeling clean and odor-free after each use.

      We sincerely appreciate you choosing our product and sharing your positive experience. While we’re thrilled that it meets your expectations, we’re always striving to improve, and your input helps us enhance our products even further.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

  • Rated 5 out of 5 stars

    Convenient floor cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more mop and bucket to clean the floor . Easy to use. Vacuums as it mops . Convenient for a spill . No need for paper towels when something is spilled . Just use this mop vac to suck up the spill . Easy to empty and clean this unit .

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your incredibly positive feedback and for taking the time to share your experience with the mop vac! We’re thrilled to hear you’re so pleased with it.

      It sounds like you’re really enjoying the key benefits we designed it for: saying goodbye to the traditional mop and bucket, finding it easy to use, appreciating that it vacuums while it mops, and loving how convenient it is for spills – no more paper towels needed! We’re also glad you find it easy to empty and clean the unit itself.

      Thank you for choosing our product and for your kind words. Your satisfaction means a lot to us.

      We constantly strive to improve our products based on customer feedback, and your positive comments certainly encourage us to keep up the good work!

      If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Tineco Hard Floor Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great! So difficult to choose between various companies. We have lots of dog hair and puppy prints. We are extremely pleased with this floor cleaner! Vacuum and mop quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before I purchased a battery powered mop. Best Buy had this one half price so I bought it. So glad I did! If they do the sale again I'll get one for my upstairs. It is a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to clean the house everybody should buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop!! Works beautifully. I was just pregnant and couldn’t mop or sweep but this makes closing our floors so easy! We just recently started having problems with it continuing to prompt “ clean dirty water tank” but we’re trying to get it figured out. Or else I would give 5 stars.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that our vacuum mop has been a lifesaver during your pregnancy, making floor cleaning an easier task for you.
      We’re sorry to hear about the issue with the “clean dirty water tank” prompt and understand how this can affect your experience. We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
      Your satisfaction is our top priority, and we’re committed to ensuring you can enjoy the full benefits of our product.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this machine is great! I sweep my floor first. Then use this as it vacuums and mopes at the same time. The colors are great for cleaning. Red is needs more to go over the area and Blue means it is clean. I doo have to stop and clean sit at times. The only drawback is, that it goes for about 35 minutes or so and then you have to charge it. That takes a while!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really does a good job for the price and class. you could definitely spend more and buy bigger units, but for small space and frequent cleaning this is a great option.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your thoughtful feedback! We’re delighted to hear that you feel our product offers great value for its price and class, and that it serves as an excellent option for small spaces and frequent cleaning. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always striving to improve, and your insights help us continue to enhance the quality and performance of our offerings. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Rated 5 out of 5 stars

    The best mop vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cordless mop/vacuum combo, its a time saver and super efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tineco #3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !!!!!!!! Does great cleaning on both our tile and wood floors

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are absolutely thrilled to receive your enthusiastic review! It’s fantastic to hear that our product has exceeded your expectations and is doing a great job cleaning both your tile and wood floors. Your satisfaction is our top priority, and we’re delighted to know that our hard work is paying off.

      We appreciate you choosing our product and taking the time to share your positive experience. Your kind words not only brighten our day but also inspire us to continue delivering high-quality cleaning solutions that make your life easier.

      While we’re pleased with the positive feedback, we’re also constantly striving to improve. If you have any suggestions for how we can make our product even better, we’re all ears. Your insights are invaluable to us as we work to enhance our offerings and provide an exceptional experience for all our customers.

      Thank you once again for your support and for being a valued member of our community. We’re committed to maintaining the high standards you’ve come to expect and look forward to continuing to serve your cleaning needs.

      If there’s anything we can do for you in the future, please don’t hesitate to reach out.

  • Rated 5 out of 5 stars

    Wet vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why there is some people talking about the suction is not strong, maybe they got a malfunction one, the one that we got works awesome, strong suction, cleans the dry dirts spots.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your positive experience! We’re thrilled to hear that you received a unit that works awesome with strong suction and effectively cleans dry dirt spots. Thank you for choosing our product.

      We appreciate you mentioning the comments about suction strength – it’s good to know your unit is performing exceptionally well, and your feedback helps us understand the potential for variations.

      We’re always striving to improve our products, and feedback like yours helps us ensure consistent quality.

      Thank you again for your kind words. If any questions come up later, please feel free to contact us. We’re here to help!

  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 1,200 soft 2b/2b apartment with 3 parrots, 3 *hairy* dogs, and 2 people who work outside in dirty jobs. Overall, this vacuum/ mop combo is amazing: got a liquid mess in the kitchen? no problem. Dog pee and poo (not full on poos but the *leftovers*) amazing. Dog dust bunnies the size of a baseball? no problem. Parrot feathers, dander and urates, easy peasy? But it's not magic, you definitely will need to break out good ol elbow grease and a bucket of hot soapy water and scrub to get in all the ridges. Parrot urates is easy but dried parrot poo, that's harder. Needless to say, if your a sane person that doesn't have a small zoo and doesn't work in the dirt, you might get away with never needing a traditional mopping ever again. Small bits and bobs like chunks of mud, bits of plastic, etc. the vacuum can't suction and it really is annoying having such a small dirty water tank. The auto mode is ok and any dark shadows make it kick it into high gear. Giant dog hair balls do get sucked up by the machine but after two of them you most likely have to clear out the chamber and tube, which isn't hard, but is annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for fast cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing has cut my cleaning time in half very easy to clean. I do wish the battery lasted longer, but not so bad.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are thrilled to hear that our product has significantly reduced your cleaning time and is easy to clean. Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are paying off.

      Regarding the battery life, we understand your concern and appreciate your understanding. Please be assured that we are continuously striving to improve our products, and your feedback is invaluable in this process. We will definitely work on enhancing the battery performance in our future designs.

      Thank you once again for choosing our product and for your support. We are committed to providing you with the best possible experience, and we hope to exceed your expectations in the future.

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing a review because I spent so much time researching before I bought I thought I'd share my thoughts for those shopping for a floor cleaner. This is not a stick vac - it's a cordless all in one cleaner. So if you need to vacuum corners or baseboards or things like that where you would use a smaller attachment etc that's not this. This works with cleaning fluid (just water if you prefer) and in places where it senses more dirt or grease it releases fluid. Its a very small amount and the cleaner sucks up most of it. For example I was unsure about using it on my very low pile area rug but it wasn't at all damp except for one area where our feet were the most, and that dried very quickly. It's a cleaner that can be used daily if you want. It self cleans the roller. You don't need to vacuum first - this will clean it all up but it's not a stick vac - it's a cleaner. I love it. It's like using a stick vac to vacuum but you're cleaning your floors. I used to sweep or vacuum first, then clean with a microfibre mop on the wood floors, regular mop on the tile. Now its a one and done. I take a vacuum out once in a while to do the stuff I need a handheld wand for. This model is meant for hard surfaces but I found it great on low pile carpet as well. There is another model that's for all surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wet/dry vacuum cleans up messes very easily when you have 4 kids

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback about our wet/dry vacuum! We are thrilled to hear that it has made cleaning up messes much easier for you, especially with four kids around. Your satisfaction is our top priority, and it’s always rewarding to know that our products are making a difference in our customers’ lives.

      We appreciate you highlighting the ease of use and effectiveness of our vacuum. Rest assured, we are continuously striving to improve our products based on customer feedback. If you have any suggestions for how we can make our wet/dry vacuum even better, please don’t hesitate to let us know.

      Thank you again for choosing our product and for your continued support. We look forward to serving you again in the future!

  • Rated 5 out of 5 stars

    Great vac mop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to clean up white tile kitchen floor from spills, crumbs etc in one step. Love it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that our product has made cleaning your white tile kitchen floor a breeze, effectively tackling spills and crumbs in one swift motion.

      Your satisfaction with our product is a testament to our commitment to delivering high-quality solutions for your household needs. We are grateful that you chose us and appreciate your trust in our brand.

      Regarding the areas for improvement you’ve mentioned, please rest assured that we are continuously striving to enhance our products to better meet your expectations. Your feedback is invaluable in this process.

      Thank you once again for your support, and we look forward to the opportunity to serve you better in the future.

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