Customer Ratings & Reviews

Thank you for your valuable feedback! We’re pleased to hear that you find our product easy to use, effective at getting the job done, and simple to clean. We sincerely appreciate you choosing our product and taking the time to share your experience.

Regarding the battery life and charging time, we acknowledge your concerns and want to assure you that we’re continuously working to improve our products. Your suggestion about having a removable battery is particularly helpful and will be considered in our future development.

Should you have any questions or need assistance in the future, please don’t hesitate to contact us. We’re always here to help.

We are truly sorry to hear about the frustrations you’ve experienced with our product. It’s clear that we missed the mark this time, and for that, we sincerely apologize. We value your feedback as it helps us improve our products and services.

Based on your description, it seems that you’ve encountered several issues with our product, including short battery life, frequent refilling and emptying, difficulties with self-cleaning, and the need for thorough cleaning after each use. We understand how these issues can be inconvenient and frustrating.

For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, we suggest cleaning the machine immediately after use to prevent any unwanted odors.

Please know that we stand behind the quality of our products, and this is why we offer a two-year warranty. We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction.

Thank you for your understanding, and we hope to have the opportunity to improve your experience with our brand.

Thank you for your wonderful review! We’re delighted to hear our product’s user-friendly design, effective floor cleaning, self-charging, and self-cleaning features have won you over. Your recommendation means the world to us. If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to ensure you continue to enjoy the benefits of modern technology!

Thank you for your glowing review! We’re thrilled to hear our product is making floor cleaning quick and easy for you, and that the self-cleaning feature is a standout benefit. We appreciate your support and are committed to maintaining the high standards you’ve come to expect. If you ever encounter any issues or have questions, please don’t hesitate to reach out. We’re here to assist you!

Thank you for your positive review! We’re delighted to hear that our product makes floor cleaning effortless and efficient, leaving your floors clean and comfortable for barefoot walking. Your satisfaction is our priority, and we’re committed to continuous improvement. If you have any further needs or feedback, we’re here to help!

Thank you for your positive review! We’re delighted to hear that you’re enjoying the convenience and effectiveness of your Tineco, especially the self-cleaning feature and its performance with just water. It’s great to know that it complements your Dyson vacuum well. Your satisfaction is important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

Thank you for your feedback! We’re thrilled to hear that our product works great on cleaning your floors and that the battery lasts long enough to clean all of your downstairs area. We truly appreciate you choosing our product and are delighted it’s making your cleaning routine more efficient.

We are always working to improve our products, and your input is invaluable in helping us do better. If you have any suggestions or encounter any issues in the future, please don’t hesitate to reach out to us. We’re here to help.

Thank you again for your support. We look forward to serving you again!

Thank you so much for your wonderful feedback! We’re thrilled to hear that you absolutely love your Tineco vacuum and that it’s making your cleaning routine quick and easy. It’s especially rewarding to know that you appreciate its powerful suction, effortless glide, and the simplicity of emptying and cleaning it. We’re delighted that your home feels fresher and spotless after each use!

Your satisfaction is our top priority, and your kind words motivate us to keep delivering high-quality products. While we’re glad you’re happy with your purchase, we’re always looking for ways to improve. If you ever encounter any issues or have suggestions, please don’t hesitate to reach out—we’re here to help.

Thank you again for choosing Tineco. We truly value your support and look forward to serving you again in the future!

Thank you for your fantastic review! We’re thrilled to hear that our vacuum and mop combo made quick work of cleaning your entire house, all while maintaining battery life. Your satisfaction is our priority. If you ever have any issues or questions, please don’t hesitate to reach out. We’re committed to continuous improvement and are always here to assist. Thank you for choosing our product!

Thank you so much for your thoughtful feedback! We're thrilled to hear that you consider our product to be good and that it cleans very well. It’s wonderful to know that it has saved you time and made your cleaning tasks easier, fulfilling our goal of providing effective and efficient solutions for our customers.

Your choice to trust our product means a great deal to us, and we truly appreciate your support. It is customers like you who motivate us to continue enhancing our products to better serve your needs.

If you have any questions, suggestions, or need assistance, please don’t hesitate to reach out. Our customer service team is always here to help you maximize your experience with our cleaner.

Thank you once again for your wonderful review! We look forward to serving you in the future.

Thank you for your enthusiastic review and for sharing your positive experience with our product. We are delighted to hear that it has exceeded your expectations and has become an essential part of your life.
Regarding the battery life, we understand your concern and want to assure you that we are continuously working on improvements to enhance the overall performance of our products. Your feedback is invaluable in this process.
We are grateful for your choice to use our product and for taking the time to share your thoughts. Rest assured, we are dedicated to listening to our customers and will strive to make necessary improvements to provide an even better experience.
Thank you once again for your support and for being a part of our journey. We look forward to continuing to serve you with excellence.

Thank you so much for sharing your experience and for placing your trust in our product. We’re so glad to hear it was recommended by a friend and has made such a positive difference for you, especially by making the task of mopping easier on your injured arm. It’s wonderful to know that, despite initial skepticism about the price, you’ve found it to be well worth the investment.

We truly appreciate you choosing our machine. Your feedback about the cleaning process after each use is valuable, and we’re always looking for ways to enhance our products’ convenience and user experience.

Should you have any questions or need assistance as you continue to use it, please don’t hesitate to reach out to us anytime. We’re here to help.

Thank you so much for your wonderful review and for sharing your experience with the machine over almost a year! We’re delighted to hear you find it absolutely lovely and that it comes in so handy with your two small children, managing all that mess. We completely understand the ‘ick’ factor with dirty mop water, and it sounds like this machine has solved that problem for you perfectly. Thank you for choosing our product and for your kind words. We’re always striving to improve, so we appreciate your feedback on all aspects of the product.

Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!