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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1301 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the fluid gameplay and engaging story of Tom Clancy's The Division 2. Many appreciate the abundance of content, rewarding loot system, and the game's open world. However, some players found the difficulty challenging, and a few noted issues with controls and repetitive elements in the later stages of gameplay. The price point was frequently praised as excellent value for the experience offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,301 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Should have played the game with a bigger tv.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the holidays but I think we need to play it on a bigger tv. All the action and the graphics is too much for my tv. An 80 inch tv will do the job specially playing the game with your friends. Got it at an awesome price too.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fan games online

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game have fan playing online great sound and graphics and Easy to play The are alot to do online with team play online

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The Division 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The really enjoy the whole series. The graphics are breath taking and so real.

    I would recommend this to a friend
  • Pros mentioned:
    Content, Gameplay

    Rated 4 out of 5 stars

    Still a great game. Better with friends.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game for those who like looter shooters. The middling storyline is made up for by great gameplay and fun co-op. New content is still being added as far as I know. I wouldn't recommend to players that value story, as there are a ton of pointless missions, but for those that like the genre it's pretty close to the gold standard.

    I would recommend this to a friend
  • Pros mentioned:
    Content, Gameplay
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    EA, Bethesda - Take notes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a time where publishers are releasing half baked games that are clearly incomplete, Ubisoft has done something unusual: it has both learned from its lessons from the disaster they had with the first division, AND, they learned not to release a game that was mostly broken (*cough Fallout 76, *cough Anthem). The Division 2 looks absolutely stunning on both the PC and in hi res on the consoles. The attention to detail is pretty amazing. The storyline is still thin. However, this game has content. Lots of content. And guns. It also has a progression system that will keep you engaged for quite some time. Some downsides? While they somewhat fixed the bullet spongeyness if enemies that plagued the first Division (you can actually watch enemy’s armor explode off of them, and also on yourself), the punchlines of the weapons isn’t really there. However, this game, when compared to its looter shooter competition, it is far more complete, far less broken, and far less buggy than say, Anthem. Good job Ubisoft! Now don’t mess this up!

    I would recommend this to a friend
  • Pros mentioned:
    Content, Gameplay
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    STORY SPOILERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a LENGTHY install process, it’s time to take back DC! A bit disappointed that the character creator is so different from the first game that I couldn’t re-create my agent from The Division. There’s SO MUCH TO DO in this game (not that that’s a bad thing) that I’ve been going to bed late the last few days. Overall, I enjoyed playing through the game, but I did miss the guys I played the first one with. Just wasn’t as much fun without them. Also stoked that my theory was right and that Black Tusk wasn’t going to show up until after the main campaign was complete. Not so stoked that their arrival essentially means playing through the entire game AGAIN, but if my new team is interested in multiple playthroughs then I’m all in. Getting this platinum might be a little harder than the first game, but I’m going to try.

    I would recommend this to a friend
  • Pros mentioned:
    Loot
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    More of the same, not so bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The division 2 refines upon the first game by giving you more what you love from the first game but improving up on certain things. There is definitely a lot more loot dropa. Playing around with the weapons are a lot more fun and balanced and a lot more easier to get into. Overall it's just a better game. Also the fact that there has not been that many issues at launch is definitely a big plus. There are a few glitches in the game but nothing that is game-breaking. Overall I think if you love the first game you definitely will like the division 2.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A great sequel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the top looter shooters on the market. Huge world, with a decent story. If you like collecting loot this may be the game for you. Multiple play styles, and thousands of weapons to choose from. The Division two builds upon the first game and corrects many of the missteps of the original.

    I would recommend this to a friend
  • Pros mentioned:
    Content, Story

    Rated 4 out of 5 stars

    A great sequel done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Division had great action, story and a lot of content as well as fun co-op with friends. The Division 2 takes everything right from the first and steps it up. The environment is a nice change from the first and feels a lot bigger when roaming the streets. Plenty of side missions and battles to keep you busy for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played the first Division and at first it was ok, as time passed and updates were issued, the game got better. With the Division 2, the game takes the good and makes it great. I love it. The looting system is better especially once you get higher in level, better overall drops. Story mode is good and can be played solo or with 3 friends, playing with friends is the true bread and butter. Now don’t get me wrong, the game can be played solo and can be beat with no issues but the best experience is with friends, especially if you play a harder difficulty. This also results in better drops. Enemy types are similar to the first division but the smaller grunts are more lethal now and they will flank you if you allow them. Making the experience that much better. Currently level 20 and loving it. There’s plenty of reasons to keep playing just as was with the first division. Trying to get that perfect gear that suits your play style is what kept me playing the first division till now since 2 dropped. Don’t waste any more time and just get the game and play it. You’ll thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Content, Gameplay

    Rated 4 out of 5 stars

    Solid, Fleshed Out Looter-Shooter RPG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Division 2 is a Looter Shooter done right. If you can wrap your head around the gameplay loop of this genre (gameplay and hardcore RPG elementa over story), then you’ll enjoy sinking your teeth into this game. Great mid-game experience up to max character level. It doesn’t stop there, as the main story campaign syncs up nicely into a fleshed out end game. If you played Anthem, then you will be nicely surprised by the amount of content packed into The Division 2. The only major cons that I can think of is the voice acting. I don’t know who was casting these people for Ubisoft, but the voice acting is so incredibly bad outside of the character Manny Ortega. Like laughably bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only one needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ok i liked the first one better. Same games just need one title and this is one of them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    Great game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Very similar to the first. Lots of missions and side missions, lots of weapons and mods. Seems easier than the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Content, Loot

    Rated 5 out of 5 stars

    The Division 2 > Anthem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you find yourself with $60 and are torn between The Division 2 and Anthem, the choice is simple. Hate load screens? Enjoy meaningful loot? Actually want a game that has more than 10 hours of content? Oh, and unless you want a game that crashes more times than it doesn't, use your $60 wisely. Choose The Division 2. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Loot, Open world

    Rated 5 out of 5 stars

    Best looter shooter I've played

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting burned by Destiny 2 and being very unimpressed with Anthem's beta, I gave The Division 2 open beta a shot and came away impressed. After hearing the largely positive reception I picked it up and have been thoroughly impressed. It is easily the most polished looter shooter I've played, and it is the only one I've felt that the open world works in. It is a lot of fun just wandering around DC, both for the enemy encounters and the abundance of loot that can be found. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun & Challenging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sequel. It’s a fun and challenging game.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game. Didn’t expect it to be open world game but it’s enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Good game series for the value.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This integration into the game is good. The gameplay and the graphics are truly good on ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Still playing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this game because I was still in the middle of playing the first one and the good price was something I could get with and I am pleased. The bonus feature is we don;t have a lot of games show casing Washington Dc for obvious security reason ( would love to see a gta game lol) so that was a bonus the game play is solid and the story is long. If you have a bunch of friends that grins doesn't feel so bad either. graphics are top tier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Division 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent game. Better when you play with others. This game has a large map so getting from one side to the other can take time.

    I would recommend this to a friend
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