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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 534 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use, screen size, and accuracy of the GO 60 S 6" GPS. Many appreciate the inclusion of traffic updates and find the device to be a good value for the price. However, some users reported issues with the volume being too low and experienced challenges with the software. A few also mentioned that the response time could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 534 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is more difficult than my old one. We cannot get the volume loud enough to hear.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello,

      I'm sorry to read that the device has not met your expectations thus far and is not as intuitive as you would like. Perhaps it helps to look over the user manual just to get familiar with the changes. You can find it here: http://bit.ly/1oOtk7P. Regarding the problem with the volume, this will be corrected in our next software update. We'll communicate this once the the update is available.

      Thanks TomTomInc.

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    The GO 60 S Stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a VIA and the GO 60 doesn't even come close to being as good. Wish I had never bought it. It also links to your Smart Phone and runs the battery down quickly so you have to place your phone on a car charger. Not always convenient. I am looking for the new VIA 1605.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello GrayceGirl,
      I am sorry to read that the TomTom GO 60 is not to your liking. When developing the MyDrive app we put emphasis on the battery drain and the traffic usage, as we are aware that this would cause inconvenience. Therefore the app should not drain the battery of your phone. Please make sure you have updated the app to the latest version. Should that not reduce the battery drain, please contact our Customer Care Department via the channel in this link: http://bit.ly/1Ev4qXf. TomTomInc.

  • Pros mentioned:
    Traffic updates

    Rated 4 out of 5 stars

    Good GPS but not for beginners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supplied documentation lacks the basic definitions for the control Icons. There is a lot of trial and error and going to the internet to read the instruction manual to set up the GPS properly. The map presentation is not changeable as it is on other Tom Tom GPS units. The unit is supposed to show buildings in 3D when in cities, but I have never seen it on my unit, even though it is set for 3D operation. It does get you to your destination by the quickest route and keeps you informed of the current traffic conditions. The spoken street names and your arrival destination location left or right is a plus for this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initial set up issues and a bunch of "linking" it seems to work fine. I have no idea why you have to set it up with your cell phone since there is a GPS on the cell...really defeats the purpose, no? But also got it for those odd chances of not having reception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Works well, even with motorcycle gloves. I mounted it to my bike using a RAM mount. Stays nice and tight. Even works well in the bright sun.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! We are so happy to hear that you are enjoying our product! You should definitely check out our Rider devices in the future! Cheers, Chelsea at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS was purchased to replace another Tom - Tom. It is great. I took me a little while to get used to the new operating program - it was never a problem just "different" from previous Tom - Toms. Once I had used it for a bit (about a week) I really took to it. I really like the way it will connect to your phone and update itself, not to mention having live traffic updates. Easy to use, and very easy to set up destinations. I would tell anyone looking to purchase a GPS to consider this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tomtom upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Tomtom size is great. The real time traffic is accurate and easy to setup. I am currently waiting for some updates to the maps as every location I have used is not on the correct side of the road.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 5 out of 5 stars

    Nice traffic info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it because of all of the gps models we were looking at this one had the traffic updates. It syncs with your smartphone and indicates where there are traffic problems then gives alternate routes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother who is let's say not very tech savvy, easy to use,the big display really easy to see and understand. Mom loves it now she is always on the go with out worries of getting lost!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wide screen, easy to follow navigation, and easy set up. There is a slight lag when ypu are trying to move throught the menus too quickly

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Over all a good gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this god for my mom to use , it has a big clear screen and works well with the app. It isn't as loud as she would have liked it is the draw back.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 5 out of 5 stars

    Updated Maps are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money the Tom Tom Go S 6" GPS is one of the best GPS devices I have owned. The lifetime map update and the lifetime traffic update is a great selling feture and was the main reason for me buying this model and brand of GPS. I would highly reccommened this brand and model to anyone who is looking for vaule and accuracy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the choices for alarms/alerts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as many choices for alarms/alerts as my old TomTom. Other than that, I am thrilled. Wanted to give it 4 1/2 stars; I do miss my "Star Trek" alarm sounds!! Do love the voice choices. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great navi for business use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this navi for my window cleaning business. This is the best tom tom i have ever owned. It has everything you could want in a navi at a great price. I would highly recommend this navi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a gps besides my phone and thought it would be hard to use but so far I've been able to figure out how to use it with no help

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gps, I wish it came with instructions on how to use it and a cancel destination.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Traffic updates

    Rated 5 out of 5 stars

    Great GPS for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is awesome. Very easy to read and follow. Very easy to use and great traffic updates.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Thanks for the great review, Casnova. We're so happy to hear your enjoying our snazzy display and even better that your finding it easy to use. If you every have any questions feel free to let me know! Cheers, Sam at TomTom. TomTomInc.

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice upgrade from older models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is easy to use, and the screen size is awesome! I especially like the spoken street names feature , ie "turn right on Main St...", instead of, "in 250 yards, turn right."

    I would recommend this to a friend
  • Pros mentioned:
    Gps
    Cons mentioned:
    Features

    Rated 3 out of 5 stars

    Good price - Not so good on features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tom-Tom was very easy to get from box to truck, but I was unimpressed with the lack of features. This is a good first GPS, but should be labeled a starter GPS as it has next to no functions. Map and route works great. I do not wish to use phone app for traffic updates while driving. Thought that was bad !!!!

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! We are sorry that you do not like the traffic feature, however, our devices need the use of your phone in order to access traffic updates. It should only use about 7-9MB per month if used regularly. We are happy that you like the maps and routes! Cheers, Chelsea at TomTom TomTomInc.

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bigger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get a new TomTom because ours was getting old, but it was still useful. We like the bigger size and have gotten used to the new features. We are very satisfied.

    I would recommend this to a friend