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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 69 reviews

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86%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Spark Cardio watch's music storage, heart rate monitor, GPS accuracy, and battery life. Many appreciate its ease of use and water resistance for swimming. Positive feedback also highlights the watch's comprehensive activity tracking capabilities. A few users mentioned some difficulty with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 69 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fitness watch and I could not be happier with the choice! Does all you need!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Bill!
      That's awesome! We are thrilled you are liking your new watch! -Sophia @ TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Great fitness watch for my granddaughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves the TomTom. She had a Fitbit before but wanted one she could swim in.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi! That's a really nice present! We are happy your granddaughter is enjoying it! -Sophia @ TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch with perfect integration to iOS

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great watch for fitness guru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES her watch! She especially loves the heart rate monitor. Great product!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Well we love the Spark, but how great that she loves it too! Glad to hear she is making using of our fancy hart rate monitor. If she ever needs anything, let her know to give us a shout. Cheers, Sam at TomTom. TomTomInc.

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Bought one and then bought another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandsons are runners and traveling to other countries. Love the GPS.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi! That's an wonderful gift for them! We hope it helps them to #GetGoing on new adventures. Thank you for your review! -Sophia @ TomTom TomTomInc.

  • Rated 3 out of 5 stars

    Good basic option for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great runners watching you don’t want a smart watch. The strap keeps breaking though

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but I don't like the button. Perfecr

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi! Thank you for your review. We are glad you like your watch! -Sophia @ TomTom TomTomInc.

  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    Good for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: built in GPS no need to carry phone Cons: display of stats cumbersome, have to click around too much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good strap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We change the watch 2 times in less than 6 months because the strap keep breaking

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! We don't like the sound of that! Please message us at [email protected] so that we can get this issue sorted out for you right away. Cheers, Chelsea at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great clock with many functions to use, could only improve the design to make it more comfortable in the wrist

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be great since its waterproof and tracks swimming. Unfortunately it really doesn't do much detail of anything else though. Very disappointed it only could track sleep hours not detail of when you are restless or awake like Fitbit. More info on when you were active and exercising (like how many calories burned during certain times) would have made this the perfect watch! I wanted to know specific exercise calories burned!

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Bren,

      I'm sorry to read that the Spark Cardio+Music did not meet your expectations and you returned it. I would like to offer a tip to anyone else who may be reading this review and also wants to know how daily calorie burn. If you begin a start-stop activity, like running, gym, swim, etc. you can see the number of calories burned in a specific period of time in MySports and also on the watch in the workout history card. You can get to the history card by selecting the activity, and pressing up on the "Please Wait" screen. Again I'm sorry about your frustrating experience, but I hope this helps! TomTomInc.

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device did not work properly. HR monitor was not accurate, would skyrocket my HR anytime I started an activity, so could never get an accurate reading. Also noted I forgot to turnoff activity when I finished a hike and the device continued to calculate activity when I got into my vehicle and started driving.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey! We're really sorry it did not meet your expectations, please forward us any further details and comments you may have so we can help you further. http://bit.ly/2lMrMme or by phone 877-757-7137

      Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
      Saturday: 10:00 a.m. to 6:00 p.m. EST
      We look forward to hear from you! -Sophia @ TomTom TomTomInc.

  • Rated 4 out of 5 stars

    good product for need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for use requirements - products purchased to take overseas.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Monica!
      We are loving that you like your watch and are taking it with you overseas! We hope it help you to #GetGoing in many adentures to come!. Thank you for your review! -Sophia @ TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Heat watch with limited bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch but is limited with the headphones you can use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fitness watch!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch from Best Buy after multiple research on fitness watch. It is very nice looking and fit for requirements. I would like more colors on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching this type watch, I decided on the TomTom. As a Geek Squad member, they set up the watch. This assistance was great!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Best review ever! We're pretty happy you chose us, thanks so much for letting us know how much you like it. Let us know if you ever have any questions. Cheers, Sam at TomTom. TomTomInc.

  • Pros mentioned:
    Battery life, Gps

    Rated 4 out of 5 stars

    I can go running without my phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the Adidas Smart Run (approximately same price) to track my running. I had about two weeks, and exchanged for the TomTom Spark w/ Music, and and glad I did. Here's a summary of my first impressions with the Spark: Pros: -GPS is very accurate!!!! -GPS locks on quickly. -Auto upload data to favorite running apps. -Much smaller than Smart Run. Not the most attractive device, but it wouldn't be uncomforatble to wear all day. -Waterproof -Good battery life (so far) Cons: -Rubber wristband, would have preferred silicone. -No auto-stop feature for when you stop at a stoplight, for example. Strava, and possible other apps, does correct for this, though. -Headphone connection cuts out when wearing on left wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for runners and fitness. Use your BT headphones without your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a good sports running watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I've had with it is not even the watch. It's having the software pick up the music off of my computer and putting it on my watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch for Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does the job! Tracks my running, and steps as well.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi there, thanks for reviewing the Spark Cardio + Music watch.
      We are very happy to hear you like the watch and its features. Let us know if you have any questions. Cheers, Hanna at TomTom TomTomInc.

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