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Customer reviews

Rating 4.7 out of 5 stars with 874 reviews

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97%
would recommend
to a friend

Customers are saying

Customers praise the Canvio Slim II 1TB External USB 3.0 Portable Hard Drive for its ease of use, ample storage capacity, and compact size. Many appreciate its satisfactory performance and sleek design, finding it to be a good value. The drive's compatibility with both PCs and Macs is also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 874 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase! Just connect & transfer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great at first. I then went to install the password protection software on it and it stopped working. I took it back to best buy (after putting 350 gigs worth of media on it) and they informed me that it was "fried". I don't think I could have done it by installing factory provided software. The associates were great and gave me a new one, minus the media that was on the first one. Oh well. If not for the employees, I would have given one star.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, glock9, and sorry to hear about the trouble with the first drive.

      It's hard to know what was meant by the description of "fried" but I agree with your assessment that it couldn't have been caused by use of bundled software.

      Another option for resolving this sort of problem is Toshiba's warranty replacement process, which can be initiated at http://acclaim.toshiba.com anytime during the warranty term.

      Thanks again for the feedback and for choosing Toshiba. Toshiba

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    compact and lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the memory capacity for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No problem to use just downloaded fiels with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, light easily to store in case with laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely difficult to use & does not as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device in order to back up photos & documents from an old desktop I have that has two hard drives in it. That way I can finally recycle this old PC that I have been wanting to recycle for years. The instructions state I should be able to select the drive I want to back up and tell how but in reality the software that comes with this drive will not let me change the drive from the C drive. The C drive only has 30GB's of storage, (like I said, old PC). The D drive I want to also back up has over 150GB's I want to back up and I cannot select it. It took many hours to back up the C drive. I cannot imagine if I could select the D drive how long it would take to back up, maybe days. I selected the drive that the Toshiba was plugged into after it did back up the C drive to verify the data was on there and I cannot even see it. What the heck! I should be able to see my files. I only know it is "supposedly" there because the software says there is less storage available on the drive. I am supposed to trust the drive?! No way. This is not okay with me. I am going to remove my data and return this since I see by other people's comments this can be returned. I will not buy another Toshiba product like this. It is not user friendly in anyway.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, MT254, and sorry to hear that you had trouble accessing files on your Canvio Slim II hard drive.

      The drive is plug and play with Windows PCs so you can use it with any file management or backup software that you prefer, including those built into Windows and Mac OS.

      If the files were backed up using the bundled NTI backup software then you would need to use that same software to see and restore those files. You just have to select "Show My Files". See the NTI manual link at support.toshiba.com/support/staticContentDetail?contentId=4005258 for more details.

      Thanks for the feedback and for choosing Toshiba. Toshiba

  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it primarily for saving photos from my new camera. Works great so far, no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 1 out of 5 stars

    Perfect portable HD and protection case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily transported in my purse. More than enough storage space.

    I would recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Poffy, and it's good to hear that you're happy with your Canvio Slim hard drive.

      A 1-star rating will be understood by others to mean that the product is not satisfactory for your application or that you experienced some kind of serious problem with it. Please let us know if you're experiencing a problem or if you need any help.

      If that's not the case, please consider changing your star rating to match your level of satisfaction with the product. More stars is better! :)

      Thanks again for the feedback and for choosing Toshiba. Toshiba

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Store files, look cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty pleased with this external hard drive. It's fast and easy to use. Plus, it looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product. Easy to use. smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of external storage for some videos. Easy product to use, good price. Easy decision

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Everything in 1 place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having everything in one place. All the flash drives can be loaded on it give was of access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to used and with great price.you can bring its with you everywhere when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    simple & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my mom who is NOT tech savvy. It was simple & easy to use. No problems at a ll

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    I needed extra space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I decided that I needed extra space, the Toshiba Cavio was the best option.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good for the price, does as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for keeping around as another option for some extra storage when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for backing up work documents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great product and I recommend it. It performs as needed and is durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my computer crash, which was a terrilbe experience. Turned out the data on my hard drive was not retrievable. Totally Fried!!! From this point forward I'll be backing everything up in more than one place. Great to have a new external drive to help with this. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and did exactly what I hoped it would. No issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external backup drive is good but not enough for my computer. It took a while, even with FIOS, to load the programming then it took hours to back up the computer. It then said there was not enough room to handle my movies and music on the drive. While I'll grant that I have a lot of information I'm surprised that a 1T drive cannot handle a 64GB computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3.0 speed is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a backup drive. Worked really well and the 3.0 speed made a difference that allowed me to complete the job and get back to work. No setup required for a basic backup although I may try the SW that it comes with at a later time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great for travel storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It held all my wedding media and I still have more space for other data

    I would recommend this to a friend