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Customer reviews

Rating 4.7 out of 5 stars with 874 reviews

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97%
would recommend
to a friend

Customers are saying

Customers praise the Canvio Slim II 1TB External USB 3.0 Portable Hard Drive for its ease of use, ample storage capacity, and compact size. Many appreciate its satisfactory performance and sleek design, finding it to be a good value. The drive's compatibility with both PCs and Macs is also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 874 reviews
  • Rated 2 out of 5 stars

    this doesnt work that well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont love this it coukd be more steardy sub par, better ones out there

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great and fast for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been pretty good not super fast as I expected but it's okay,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Toshiba Harddrive would not work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba does not have a driver or tools for this hard drive and it does not work on any computer that I have. I still have it. I went back and bought a Seagate and it works just fine.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, majix, but there seems to be some sort of misunderstanding about software.

      This external USB drive is plug & play and requires no drivers for use with Windows and OS X computers. That said, it ships formatted to NTFS for Windows computers so if you want to use it exclusively with Macs then you'll need to use the OS X 'Disk Utility' program to reformat it.

      If it was Windows PCs that you tried using it with it seems that you may have received a defective drive since this drive should immediately be recognized by and work with Windows PCs when connected. If you still have the drive and it doesn't work when connected to a Windows PC that works fine with other drives, I recommend returning it for replacement.

      You also have the option of returning the drive directly to Toshiba by initiating the warranty replacement process at acclaim.toshiba.com anytime during the warranty.

      Thanks again for the feedback. Toshiba

  • Rated 4 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recooment this for a first time external harddrive purchaser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product. Like the cloud space that comes with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a My Book that just stopped working. Came to Best buy about repair. Greek Squad person suggested the Toshiba portable with larger storage space. I just plugged it in and followed the on-screen instructions and I was back in the backup business. Problem solved for not much $$.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobile storage

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive fits nicely in my bag. Very light weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use it yet but seem like its a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size nice metalic case to orotect hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Drive. Well constructed, not light and easy to break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift can't really say a lot about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well to back up my computer for school work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Toshiba - Canvio Slim II 1TB External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until a few days ago, totally stopped working and it's too late to be able to return it. Mine is garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this one. It did t work and would not allow me to auto save. Tried for several hours and even net on line but found no assistance.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Dmnewtown, and sorry that you encountered some sort of "autosave" issue with your Canvio Slim drive.

      I wonder if the drive is working fine for all sorts of other use cases. If so, can you clarify which application(s) you're using that have an "autosave" feature and how that feature is enabled or disabled in that software?

      This drive is a plug-and-play device and should be ready for any storage use supported by your computer's operating system and applications moments after being connected to any modern PC. If you haven't already done so, I recommend connecting the Canvio to a different USB port on your computer, in case there's a previously unknown problem with the port to which it's currently connected. If that doesn't solve the problem, try connecting it to a different computer, in case there's a problem with all of the USB ports.

      If there is a defect with the drive, you can initiate the warranty replacement process at acclaim.toshiba.com anytime during its warranty period.

      Thanks again for the feedback and sorry for the trouble. Toshiba

  • Rated 1 out of 5 stars

    Problems w/product and service with Toshiba.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week software issue when using on desktop pc, tech support confirmed issue, sent download link. Tech support: difficult to find resource, understand tech, calls cut off. Item not working on laptop either, drive not recognized. Much time w/tech support..did not resolve issue. They dont wait w/you during process, tell you to call back if needed. Issue still not resolved. Called again..will replace item if mailed in at my expense. Will not buy Toshiba again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told just plug it in and it will be easy as 1,2,3. Well not so. Sitting on the shelf collecting dust. Can't get it to work!

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Disgruntled, and sorry to hear that you had difficulty getting the Canvio Slim II drive to work.

      This is a plug-and-play device so, as you expected, it normally is recognized and mounted without user intervention.

      I would suggest connecting the drive to a different USB port, and if that doesn't solve the problem try connecting to a different computer. These steps will clarify if the problem is with a specific USB port, one particular computer, or the drive itself. If the problem follows the drive you may also want try using a different USB cable, if available.

      If the drive proves to be defective, you can initiate the warranty replacement process at acclaim.toshiba.com anytime within its 3-year warranty.

      Thanks again for the feedback and sorry for the trouble. Toshiba

  • Rated 3 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive for myou daughter and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Nice compact 1 TB external drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small external drive for being 1TB, easy to use plug and play operation for windows 10, compact, portable, quick and very quiet. Filled all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Storage

    Rated 5 out of 5 stars

    Solid Ext. HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mainly for storing movies that I own. It's dependable and is always quick and responsive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product to anyone. The problems we have encountered are too numerous to outline here. Worst of all is when we contacted Toshiba they pretty told us we were out of luck even when we were still under their warranty. Terrible experience

    No, I would not recommend this to a friend