Customer Ratings & Reviews

The touchpad is defective. It just stops working. When you go to Toshiba Support to troubleshoot, it suggests you turn it off and then on again, using the F5 key. Then you discover that the F5 key does what the F4 key label says it is supposed to do - toggle between the laptop and external monitors. Several other really terrible design choices. In addition to not working, touchpad is off-center on the devise. To use the F1-F12 keys you have to hold the FN key down (in other words, rather than just hitting F2 to quickly edit a formula in Excel, you have to hold down FN-F2 - otherwise you turn down the brightness of the screen). The edges of the laptop are sharp, so that when you are typing and you lean your wrists on the machine, the edges cut into your skin. There are a lot of other issues, but I suspect they are Windows 10 related (which is a whole other issue). I had a Toshiba Portege that worked well from startup 5 years ago until it got too small to use all the new bloated software, so I thought I would be OK buying another Toshiba. BIG MISTAKE. KEEP SHOPPING!