Customer Ratings & Reviews

Total tech is fantastic! I love having this plan. All of the Geek Squad professionals who I have talked to have been very helpful and very professional. Total Tech is a wonderful investment!!

I have used this service on several occasions due to my limited computer skills. The techs are super knowledgeable and patient with me and my lack of computer knowledge. They have helped me resolve issues remotely saving a trip to the store.

Best investment. Pays for itself. Already with the discount getting on warranty my membership price is justified. Looking to get a refrigerator in spring and know my installation expenses will be a fraction. Thank you Best Buy.

Protecting your investments is the best chili ever you can every make . Geek squad team makes it all worth it , at least for the most part. Sometimes I encounter a moody supervisor, but I just keep silent

The protection plan is great. Whenever there’s a problem I can call and get support online or by phone. Must have for safety.

My initial use of the plan payed for itself. This is my second year using the services and I plan to continue. The Corona virus has delayed my use in some of the services but hopefully things will get back to normal soon.

Have loved Total Tech Support for several years now! More than pays for itself with needs that come up throughout the year. The Geek Squad folks are super friendly - very satisfied!

Total Tech is perfect for those looking to move. If you are going to have several tvs wall mounted, or home theater set up... this is a great value. Plus you get computer/anti virus/clean up services as well.

Geek Squad was great. They arrived on time and they brought plenty help to install my 85” TV. We are very pleased with the service they performed for us

Geek Squad has helped me out many times and is definitely worth it. I would invest in them for sure if you are not tech savvy. They get my service done and make recommendations, too. Polite and timely.

Total Tech Support has been invaluable. I have had several computer and appliance issues over the years that have been resolved quickly and professionally by Total Tech team members.

This is convenient to buy when you buy any item at Best Buy. I use it as an insurance policy on appliances and computers, including accessories. I rely on Geek Squad to take care of those issues.

I have peace of mind having total tech support.always ready to help on line with questions too.The geek squad are always knowledgeable and courteous.

I have had Total Tech Support for the last few years and have utilized it numerous times, well worth the cost (In my opinion). Will continue to purchase/use for the foreseeable future!

A must have service. Worth every penny. Geek Squad goes above and beyond and they set the bar for customer service. Total Tech Support benefits pays for its self

I would not be without Total Tech Support! I have had only good experiences with TTS and positive results ranging from tech support, sales support and discounts.

A fantastic Tech Support plan offered by Best Buy to help give you peace of mind for your product purchases. Advantages of free installation pays for the cost of the plan. Great service!

So worth the money. With my total tech support I had my washer installed and the old one removed, my 65" tv mounted, countless pc tune-ups and more. Worth the money!

member of older generation and these wonderful people save me from frustration and danger on my computer many times over. i recommend your services to all our friends. Thank you Thank you time and time again

loved every geek that came to the house to help or those I spoke to on the phone