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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 186 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is convenient to buy when you buy any item at Best Buy. I use it as an insurance policy on appliances and computers, including accessories. I rely on Geek Squad to take care of those issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total support a must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind having total tech support.always ready to help on line with questions too.The geek squad are always knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support benefits pays for its self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have service. Worth every penny. Geek Squad goes above and beyond and they set the bar for customer service. Total Tech Support benefits pays for its self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech - Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without Total Tech Support! I have had only good experiences with TTS and positive results ranging from tech support, sales support and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Total Tech Support for the last few years and have utilized it numerous times, well worth the cost (In my opinion). Will continue to purchase/use for the foreseeable future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money. With my total tech support I had my washer installed and the old one removed, my 65" tv mounted, countless pc tune-ups and more. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support plan available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic Tech Support plan offered by Best Buy to help give you peace of mind for your product purchases. Advantages of free installation pays for the cost of the plan. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved our lives many time over

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    member of older generation and these wonderful people save me from frustration and danger on my computer many times over. i recommend your services to all our friends. Thank you Thank you time and time again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all the computers for the family protected now...being I bought the computers and stuff anyway. Can't travel to Alaska or Florida each time they need help so...Geek squad to the rescue!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to have time to judge changed it from only three gadgets to unlimited now we could take all our computers laptops and everything to get fixed instead of having to buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this several times for various computers and printers that we have. While work on the Mac didn't really fix the problem it's an old Mac, so they did the best they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful, understanding, supportive to me. Being over 65, I can get frustrated. They have helped me with my phone, iPad and computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the peace of mind if something went wrong with the product. Best buy support is always great on repairing or replacing the product promptly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable and skilled, they are experts on their field

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help is an appointment away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase provides you the comfort of knowing you can get a hold of someone skilled. Whether you need to mount the tv, have computer issues or want to have the Bose speakers hooked up there is a technician who can provide their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value! you can make your money back after using the Geek Squad once or twice. The interaction with the Geek Squad was pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad total tech is a very good buy, you get on line, phone and in store support. This is my second year to have total Tech Support and it pays for its self several times over in the year Love IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love getting help with all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy geek squad they’re very professional and really know what they’re doing everything was hooked up wonderfully in our home with the service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All devices in house covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to save money and this does it. Had to have the modem fixed, so it would communicate with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support is worth every penny! Advice, implementation services, technical support - all provided by a knowledgeable crew!

    I would recommend this to a friend
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