Customer Ratings & Reviews
- Model:
- ARCHERC50
- SKU:
- 5357902
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Archer AC1200 Dual-Band Wi-Fi 5 Router as being easy to use and set up, with many praising its improved range and strong signal. The router's performance and value for its price point are also frequently highlighted as positive aspects. While some appreciate its compact size, there are no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really need router,I finally got this one
I would recommend this to a friendReceived a Defective Product!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router broke less than a month after I purchased it. The wifi signal lights just stopped working all of a sudden and there was no signal. Have called TP-Link customer service for a replacement. Sheer waste of time and money!!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Anku,
Thank you for sharing your experience with our product. The Archer C50 Wi-Fi Router comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Excellent router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale and we live it. Great for household with multiple devices.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly. delivery was ahead of scheduled.
I would recommend this to a friendHave to return it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to switch over to Xfinity internet but it wasn't compatible. Ended up ordering a different router.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our WiFi routers are universally compatible with any Internet service as long as the Internet signal is supplied via Ethernet cable (i.e. from an existing cable modem). If you have a cable modem and are struggling to obtain Internet connectivity through the router, it could be that your cable modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted, then re-connect coax
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank You,
TP-Link Support
Good router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this router for home use and excellent product
I would recommend this to a friend3 stars
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because the router did not reach the office. It only worked if I was in the same room as the router.
No, I would not recommend this to a friendIts OK
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. I have 300 mb internet at home but with this router I only get 50-60 mb. Uplaod is somehow better 80mb.
No, I would not recommend this to a friendAlright router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done but the signal is average. Can still be weak if you have an average sized house.
No, I would not recommend this to a friendpain to set up- slow menus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to for a good price. I would easily buy again.
I would recommend this to a friendehh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for a year. I have a small multi-floor townhouse and the range was spotty most of the time. The it started getting glichy about 3 months ago and the power cord gave out.
No, I would not recommend this to a friendConfused over product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could get on line with the product but could not get it it paired with the computer, modem and tv to receive the necessary wi-fi signal needed to provide the desired results.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello,
Thank you for your review and feedback.
If you're experiencing difficulty connecting your wireless devices to the router, we first recommend ensuring the Wi-Fi is enabled and broadcasting. Please make sure the 2.4G and 5G Wi-Fi LEDs are on and flashing. If they are not, please press the "Wi-Fi" button behind the router for 1-2 seconds, then release it; the 2.4G and 5G LEDs should come on.
However, if your 2.4G and 5G LEDs are already flashing, but you're still having trouble connecting, please ensure you're selecting the correct Wi-Fi network name, and entering the correct password when trying to connect. If you haven't created a custom Wi-Fi name and password, please refer to the label beneath the router for the default Wi-Fi information.
However, if you created a custom Wi-Fi name and password, you'll need to use this information when connecting.
If you have any further questions or concerns in the future, please feel free to contact our Support Team at the number and/or e-mail address provided below, and an available Support Agent will be happy to assist you.
Best Regards,
TP-Link Customer Support
(866) 225-8139
[email protected]
Horrible. Slow.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this router easily and it chopped my internet speed by more than half. My old router had a download speed of 230 mbps, this router dropped it to about 80 mbps. Taking it back to Best Buy tomorrow. Trash. Absolute garbage.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
In order to provide customers with options that best fit their networking needs, we offer a variety of products. For customers who subscribe to Internet speed plans of 100Mbps or less, this router will perform exceptionally, as it is equipped with Fast Ethernet (10/100Mbps) ports. However, for Internet speeds plans that exceed 100Mbps, we suggest considering one of our various Gigabit Ethernet routers with ports that support speeds of up to 1000Mbps, such as the Archer C7.
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
This purchase was a disappointment as it was never
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was. never delivered and the information came after efforts had been made to track and expect delivery, it affected my sons on line school and it took additional four weeks to get an alternative.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Gabe,
If you did not receive the product you ordered, we recommend contacting Best Buy customer service for more information and assistance.
However, if you have any questions or concerns about your experience with any of our products, please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Nope!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use as an access point. Failed! Constant connection drop. Very low speed even on 5Ghz. Advice: buy Belkin. You won't regret.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst router I have purchased. I shouldn’t send on this
No, I would not recommend this to a frienddidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because the lights lit up but couldn't be detected by the modem/internet.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Kasey,
Thank you for sharing your experience with our product. It sounds like your cable modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Wait approximately 5 minutes
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding so your modem can provide connectivity to the router. We're sorry to hear you decided to return the device; we would've appreciated the opportunity to help address your concerns. If you have any questions in the future, please email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank You,
TP-Link Support
[email protected]
- Pros mentioned:Performance
Perfect for SOHO and/or Dorm Rooms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review of a free product received from TP-LINK as part of the review program. If you are looking for a basic, easy to use router with great coverage & performance OR you're looking to upgrade to the blazing speeds of 802.11ac, the Archer C50 is for you! I found the Archer C50 to be perfect for dorm rooms, small houses & apartments. The dual band WiFi speed & coverage are very impressive, considering the price point. However, the addition of (4) Fast Ethernet & (1) USB ports makes this little guy entirely too hard to pass up! I was able to game, stream (video and/or music), browse, & make video calls with ease. A word of caution though, if you are providing WiFi for more than 2 people or are in an area swamped with WiFi networks, this router isn't for you. You simply just need to look at a more powerful model in the Archer series.
I would recommend this to a friend Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help to improve my internet, I will take it back.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
very hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very hard to set up very little help from tec when called
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Johanna,
Thank you for your review and feedback.
Our Archer C50 AC1200 Wi-Fi AC Dual Band Router is a great addition to any home. For fast, easy setup, we recommend using the included Quick Installation Guide, which can also be found on our website here:
http://static.tp-link.com/res/down/doc/Archer_C50(US)_V2_QIG_.pdf
Our Support Team is also available and happy to help. Please feel free to contact us anytime using the information below, and we'll gladly follow up with you.
We thank you again for your feedback and hope you will continue to consider TP-Link for your future network needs.
Best Regards,
TP-Link Customer Support
(866) 225-8139
[email protected]