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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 126 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers love the Tapo A19 Wi-Fi Smart LED Bulbs for their ease of setup, vibrant colors, and remote control capabilities. They appreciate the convenience of being able to control the brightness, color, and scheduling of the lights from anywhere using the Tapo app. The smart Wi-Fi features allow for easy connection to home networks, making them a great choice for those looking for a convenient and customizable lighting solution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 126 reviews
  • Rated 5 out of 5 stars

    TP link is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Can control the color, brightness, time on, schedule and so much more and not having to use the physical light switch is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these lights because I was tired of the same lighting in my bedroom. The plan was to create new presets, save them in the app, and easily choose a preset depending on the mood I was in. However, the app does not allow you to save more than 7 presets and you cannot customize the name of each preset. This does not necessarily make this a bad product, but I would like to see more customization opportunities.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We appreciate your constructive feedback regarding features you would like to see added or expanded within the Tapo app, and we will share this with our Tapo team for future consideration.

      You can also leave product suggestions and feedback directly within the Tapo app under Me → Help & Feedback → Others → Feedback.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Light the beem!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these light all over my house. Im from sac so when the kings win we light our own beem!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keep losing wifi connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these bulbs for about 3 months now. In that time, they've each dropped the wifi connection at least once, and wont reconnect via the app, where they show as off-line. The only way to reconnect is to "reinstall" by powering off and reestablishing the connection. I bought these because i had qnd older white Kasa product that was generally a decent product, which never lost connection. The other big complaint is the UI. Color selection is pretty much unlimited, but good luck finding a color that you like a second time; its not going to happen. The dimmer function slide bar doesn't work well, again here not as good as the older Kasa app (which doesn't work with these bulbs). I now have 2 bulbs not working until i can physically reboot them.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Tapo app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Easy and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insall and setup on the app. I changed the color and the light brightness

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Randomly just turn on,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 sets of these Tapo lights. After set them up I noticed 2 of my lights continue to randomly go on. I travel and this time, was gone 5 days, it was on when I returned. I then turned it off. The next morning it happened again, it just randomly turns on. I contacted Tapo, they refuse to do anything about it. I just wanted 2 new lights. First they required me to take pic of the Serial no, a copy of the receipt, and a few other questions, I sent them this in email. Then, I was contacted by email and asked to register on their website, and if the product is under warranty they will review it. I just bought it! I gave them the receipt. They also want the original box if it was a pack. I dont have the boxes, I bought them on Black Friday!! Don't buy them, they do NOT stand behind their product. The intension is to make it so difficult and impossible that the customer just gives up, as I have. They too expensive to have 2 lights out of a package of 5 unusable. I cant afford to waste this electricity, so I will purchase regular lights to replace them. and throw them away. I previously had given away my old ones.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Cynthia

      Product warranties are limited to manufacturer defects. Products must also be purchased from a authorized retailer. This is why you are being asked for the serial number and proof of purchase. Products must also be registered on our warranty portal to process a replacement. This is all very common in our industry. We do not need the packaging, if that is being asked for its to help you find the serial number more quickly. For the Random lights going on check to make sure Away mode is not enabled. If it is this could explain the concern. tplink

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brightness and connectivity. I installed them with Alexa and there was no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tapo Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the Tapo products, including these lightbulbs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Let there be light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just like they are supposed to. I mean their light bulbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool! Control from your phone. Set colors, brightness and timers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, tons of options in terms of timers, hue, brightness etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Grouped 4 of them for my light. Good HomeKit integration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with google. Numerous options and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TP Bulbs are very simple and easy to setup and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice bulb but difficult to set up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice colorful bulbs but it was somewhat difficult to set up. You need to use Tapo App or Alexa App to set up.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We're happy to hear you're enjoying the rich colors and features of our Tapo Smart LED Bulbs. Tapo smart home products are designed for quick and intuitive setup using the Tapo app on your smartphone. The Tapo app not only allows for fast and easy setup, but also convenient management - both locally and remotely - for your Tapo devices.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 3 out of 5 stars

    poor connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bulbs color is good but the connection is very bad because when you turn it off it lost connection and it have to be turn on manually.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We always recommend ensuring your router's 2.4 GHz Wi-Fi signal is adequately strong in the smart device's location.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 2 out of 5 stars

    Nice if they stayed connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre great when they work but continue to disconnect eventhough they are next to router. Dissapointed i have to keep recconecting them. And connecting them is a whole other process.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Tapo app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. With the app open, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    wifi connectivity is not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a 4-5 star, but I can't keep these things connected to wifi and I've tried tplink, eero, and unifi. So when you go to turn on the lights, they don't respond. Incredibly frustrating. I've updated them in tp-link's app as well.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      We always recommend that you ensure your router's 2.4 GHz Wi-Fi signal is adequately strong in the smart device's location. The Tapo app has a feature that allows you to measure the Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, it's vital to ensure that your Tapo app is up to date. Also, updating your smart device's firmware is crucial. You can do this by selecting Me → Firmware Update within the Tapo app.

      If you need help with any of these steps, please contact our free support team using any of the resources included with the product or from our official website. We'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the bulb not connected to Internet and I have to spend lot of time

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Tapo smart bulbs are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.

      Please also ensure your smartphone is not connected to a VPN during setup, as this will interfere with the installation process.

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Not Alexa Compatable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get them to work with Alexa so they are useless to me

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Viennaf,

      Thank you for your review. One of the many features offered by our Tapo Smart LED Bulbs is their intuitive integration with Alexa for automation and voice commands.

      For helpful instructions on how to integrate your Tapo account with Alexa, please refer to our FAQ here: https://www.tp-link.com/us/support/faq/2780/

      For information on how to control your bulbs with voice commands, please see our FAQ here: https://www.tp-link.com/us/support/faq/1356/

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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